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“Jennifer Merritt offers community banking at its best. I've been doing business with her since she opened this branch and have never once felt like I was just a number. She's always helpful and quick to respond. No doubt she genuinely cares about her customers.”
“Dell Allen has been my preferred loan officer for 3 mortgages I have personally had. As a Realtor, I always refer Dell to my buyers. She is very patient and wants to serve my clients in every way possible. I don't always have clients who are ready to purchase homes now but Dell still takes her time & gives them advice on what they could do to own a home. For those buyers who are ready to go, I am always impressed on how quickly she gets everything done. The Clear to Close always happens right on time.”
“The service was outstanding from Donna, Lynn and team in putting together our mortgage for our vacation home. They went out of their way to work with us and made the process very smooth. With their attention to details, warm and friendly service - they represent Carolina Bank well!”
“I highly recommend this location for you personal and/or business banking. Ryan, Cody, Judson, and Alex are both scholars and gentlemen. They are undoubtedly the finest team of bankers in New Hanover County, if not the entire state of North Carolina! In addition, they quite often have Werther's Originals and Dum-Dums available if you enjoy a fine piece of candy. You can't go wrong with United Bank Military Cutoff.”
“After I got out of the Military it took me awhile to find a banking "home" but Self-Help was it! The Staff is Awesome , Courteous, Professional, Friendly and Always there to lend a hand in time of need! I would most Definitely recommend Self-Help to Friends and Business Associates alike!”
“I just opened up an account with you guys today , Emily Powell took care of me , & she was awesome! She answered every question I had , & was very knowledgeable & thorough! Very outgoing & made me feel super comfortable!! Such a breath of fresh air! ?”
“I am at Zach and Nicole at the farmers market in Wilmington. They had a beautiful minivan -Most importantly, I was generally interested as I've been a long-term Bank of America customer. Zach really died with some insight. It was great to see him the second week and because of his personality I very well may change banks”
“I lost my debit card and found out they can issue one at my local branch! I arrived 8 mins before closure and just like that, I got my new card!!!!! Love this bank”
9AM - 5PM
3705 Federal Park Dr, Wilmington
Banks
“I just wanted to say that everyone at this bank location is wonderful! But I wanted to give a shout out to Neil!!! I sent my best friend into the bank to deposit my paycheck since I am disabled. I can sometimes come in but on my bad days I just can’t walk from the pain. I was getting a little cash back and forgot that was going to need me. I want you to know he walked out to check my license to verify me as the account holder! My heart was so touched by this that I will never forget his kindness. The world today is so disconnected and he proves that people do still look at for each other. Neil if you see this thank you from the bottom of my heart for being you!”
“It's unfortunate that there was only one other review which is negative. I've been with First Bank for about 18 years. They are always courteous and professional. Heather at the Porter's Neck branch is awesome and Dottie at the Landfall branch is awesome. The 4 out of 5 stars is due to the limitations of a brick and mortar. I have the mobile app but hoenstly these can't do everything. Interest earnings are terrible for local banks. I've been tempted to only do online banking with Capital one or Discover but still want certain services in person that an online bank can't do. I guess occassionally someone could have a bad experience like the other review I read, due to a teller not following nstructions. Crystal N. might have had better luck not waiting until moving day to do all her last minute banking, as planning ahead can help mitigate human error which unfortunately we do still deal with when banking in person at closing hour at our local bank. Overall, if you need a local bank then First bank is a good choice.”
“We have been using this credit union now since 2012 Why since the build of our home new build . No one else wanted to help us when we wanted to back us for our new build back then . We had nothing but cash yes cash in our 401k as to use as collateral for our new build . They used it. We build our new home with no problems and when the 401k came around to draw on we paid our loan off no problems It was a breeze! No mortgage payments Everything went so smoothly They were the easiest place to work with I have ever seen. When 2016 came around for our trip to Italy they offered a black visa that you can use over seas with no extra charges or overseas charges for. I was like holy cow let's do that. We have two cards in our life discover and this one! This people are so nice to work with. Need a notary on hand - just call ahead and make an appointment- no problem! They got it covered! Love this place. And easy online access Easy online check deposit Easy app for the iPad & iPhone Easy paperless statements Easy transfer's This credit union is so much better than a regular bank! And they have a few nice branches now ! Porter necks 17th street branch is nice with the huge coin counter! Leland branch! Nice people Easy service(s) So leave the regular banks and go to Corning credit union! Because you invest in you !”
“I have been banking at this location for years and have always had the best experiences. Melissa and Dale. have always gone out of their way to insure I received accurate and complete info and transactions. They always provide good customer service and I highly recommend anyone to bank there. As long as they are at this location I would never consider going anywhere else. Charles V. Campbell Wilmington, N.C.”
“Love this credit union in general. However, this is the only branch I use. All of the staff are extremely friendly and professional.I want to point out Alexandra in Financial Services is awesome. I will always keep my personal and business accounts with Excite.”
“This branch is my go to now that so many other locations have closed in our area. The staff is very professional and friendly and the wait times are reasonable. Best of all- they are open on Saturday!”
9AM - 5PM
101 N 3rd St, Wilmington
Banks
“Meaghan is the best! She readily helped me with the withdrawal from my checking account. I only keep a small amount of money in my wallet at any point in time. I am so used to contactless ATM withdrawals and store transactions with the cash back option here in Charlotte. I don’t put any blame on the staff as I am sure that it will be readily available when I visit once again in the near future! The drive through teller was very nice as well!”
“Dominick the banker was absolutely amazing!! So professional and knowledgable. He was able to explain everything to us in a way we understood and helped us make the best decisions for our finances. My mother just passed away and he was able to help us navigate the situation with such compassion while still offering his expertise. Such a good experience, thank you!!”
8:30AM - 5:30PM
210 Racine Dr, Wilmington
Banks
“This bank has absolutely the best customer service I have ever experienced. From the tellers all the way to the loan officers. Scott Coggins is an asset to this company. He has always gone above and beyond for me. If I could give this branch more than 5 stars I would. Beth is also wonderful. She also answers the phone with such a pleasant attitude. You cannot find this everywhere.”
“Managed to get in right after lunch break and the staff were very friendly and helpful. Living internationally seems to be a challenge for some BOfA staff but these girls were extremely helpful and professional. She Took on my challenge with creativity that not all BofAs were capable of doing”
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“I've been with this branch since it was First Federal Credit Union. Since the closing of the Oleander location, I've had to move my transactions to the Military Cutoff office, and I'm pleased that some of my favorite familiar faces greet me here.Friendly, personalized service every time. Never had an issue with answering questions about mortgages, loans, credit cards, etc. Great bank.”