July 2023 by Christopher R.
Amazing! The BEST experience from purchase to delivery one could hope for. Add to this the factor that you dealing with a genuine family owned local business. Myth: The big box stores (and we are members of 2 of them) have better deals than a locally owned business. In the past we have purchased several large appliances from the giants. Recently, our Generac whole home generator came from COSTCO. However, when you factor into your purchase the service, after sale LOCAL support (no 800Menu nonsense) advice, and substantial rebates, buying from Atlantic Appliance is one of the easiest decisions you will make regarding major appliances. Our experience (briefly): Our salesman Carl directed us to the best deal available on a high quality GE Profile Dishwasher. He arranged for reasonable and reliable installation through a local plumber and took care of every detail. An issue arose on the day of delivery: The dishwasher model we ordered was discovered to be dented at the warehouse. We had both taken off from our volunteer duties at NHRMC in expectation of an 8AM installation. We were upset. What to do? Mark, the manager of Atlantic Appliance, did not hesitate to upgrade the model we paid for to the next level (a professional model) and still arranged for installation on the same day! Think you could get that from a big box store? Not a chance. By the way, when you call for service on a big box store purchase, who do you think they send? That's right - Atlantic Appliance!