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December 2023 by rykeem wilson
Crook stole money and did a bad job
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March 2023 by Google user
Eric and Matt treated us like royalty. Great product. Quick install.
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March 2023 by Joe Ferro
Eric and Matt treated us like royalty. Great product. Quick install.
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April 2022 by heather wilson
Really we have our employees giving reviews. Haha. This business is a joke and a lie. I would have to put at least one star because it won't allow you to put zero. Horrible customer service and dishonest. Don't waste your time!!
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July 2019 by Britt Jacobs
Never got paid. Do not use these guys. They don't care about there work.
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July 2018 by Peyo Melendez
(Translated by Google) Good service !(Original)Buen servicio !
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July 2017 by Tara Reme
From my experience AllStone Corp's owner Eric has no integrity, is dishonest, and is unethical. Please save yourself the misery and money and go elsewhere. The only issue they fixed is replacing a countertop where the faucet holes were off center by 3 inches. As soon as AllStone/Eric was paid he refused to correct any other errors and refused to accept resposibility when all issues were clearly documented immediately after intallation. Here is some of what was done in our newly constructed home.... AllStone received material that was damaged, negotiated a discount which he absorbed, lied about the number of slabs, fabricated a fake invoice, installed the damaged scratched countertops and now refuses to resolve the problem. Overhangs in the kitchen varied from 1" to 1 7/8" on one continous piece of stone?!? Additionally, countertops in other areas were installed scratched. They damaged tile when they installed countertops in a bathroom. Marble in a bathroom was supposed to be honed instead they partially polished the finish off, leaving holes in the surface and an uneven finish. He will talk over you if you call to discuss the issues and will place blame on anyone except himself. He will also tell you how much money he is losing by taking time to talk to you as well as how he's so busy he's running multiple shifts. To repair the mistakes and damage done by AllStone will now cost us thousands. From my experience/ in my opinion AllStone = poor craftsman ship, poor quality, atrocious customer service and unethical. Do yourself a favor and get your countertops elsewhere.
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July 2017 by Casey Pharr
My kitchen looks marvulus... I didn't have any problem with templating , installation or sales and customer service was outstanding during whole job. I picked my stone on a Tuesday. Template was done next day on Wednesday and my kitchen was installed Friday morning in about 2 hours was completely done and sealed. Eric and his installers were polite and very to the point on everything they did. Very professional and educated about what they were doing. Explained every step of install. The guys cleaned up after themselves all the way from the kitchen to the front door. I was very impressed and would recommend Allstone Corp. to anyone. Whole process was easy and again professional.
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July 2016 by Jon Small
Horrible customer service employees steal if your not watching their every move do not use this company
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July 2016 by Casey Davis
This company is nothing but despicable. A small order that was quoted to take about 2 weeks took over two months and was only inadequately resolved after I contacted the BBB and made a habit of showing up unannounced. They do not answer the phone nor return messages. Do not trust this company!
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July 2016 by Craig Gee
Should have known when they missed ther appointment to measure not once, not twice but three times it wouldn't go well... Assured me it was just bad timing... Fast forward 30 days later and 4 missed appointments and about a dozen no shows during there dates of installs. Still no granite. Have left several messages can't ever seem to get anyone on the phone....
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July 2015 by Jill Jordan
Stay away. I won't share the gory details of my dealings with this company. Just run in another direction as fast as you can.
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July 2015 by Kelly Ogrin
I made a deposit on 3/22/15 to have granite in my master bath. Was told that it would be 1 1/2 to 2 weeks to have job done. Fast forward.....I have made numerous call that were NEVER returned. I would call almost daily. Was told that the granite would be installed on 5/25/15 (2 months later than promised)....no call. no cancellation. Called again and was told that granite would be installed on 5/28/15....no call. showed up but, needed more cutting of vanity. Told that it would be done the next day. No call. No show. Called. No answer or answering machine full so I could not leave a message.Was suppose to show up today at 11a. called at 10:53a need to install rods. (Why wasn't this know before ??) Now a 3p. installation of just a partial of the job that was promised today. Granite was not measured correctly by Rob. Granite broken on installation. Plus the template for the granite around the tub was incorrect.This company does NOT follow through with promised completion of job. Will not answer or return your phone calls. POOR customer service. Please consider another company.. I have made a excellent decision to canx this job. This company is not to be believed, trusted, or counted on to have your job completed.
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July 2014 by Fred Coulson
Rob was great! Although they were obviously very busy, they always took time to answer our questions and address our issues. They were extremely patient with us while we went through the process of picking out our slabs and were very tolerant with the delays we experienced trying to co-ordinate our cabinetry build. Each phase of the process was handled professionally, from picking color, laying out templates to installation. We would not hesitate to recommend American Granite and Stone to friends or family.
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July 2013 by Christopher Dougherty
large inventory of quality stone, very easy to work with and very professional, they actually stayed open late for us as we fought traffic and made it there after hours but they took the time to show us around. we got our kitchen and 2 bathrooms with granite counter tops and couldn't be happier with the results. several options were available and they walked us through every step and stayed in constant contact be it by email or phone throughout the whole process. Installation is top not quality as well. Would not hesitate to purchase from again or recommend to a friend. Thank you for your quality work, and professionalism.
