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December 2023 by Matthew Wheeler
Never had an issue with this store until recently, they have sadly gone way downhill over the years. Went in with an extremely simple single page print job that was messed up twice in a row despite extremely simple and easy to follow directions. After the second mess up I requested a refund and the response from one of their employees was " give him his $2 back and tell him to get out of here." I will never go back in this place again, plenty of other options in Wilmington for print service.
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September 2023 by Nikki Lewis
Walked into Allways Graphics this morning, Ask the lady behind the counter to copy my ‘motion’ for court exactly like I had it laid out, in sections, and NOT to mess them up for court. It’s a Motion, with court evidence. We would be back in 25 or so minutes. Ran our other two errands, gave her enough time to run to sets of copies off the my hard copy, and hard evidence .Well, when we came back it was all boxed up and messed up and not in bundles like we asked to begin with. The motion is missing pages, and some evidence, never got printed, and ALL the evidence was a mangled mess so was my hard copy.When I called the Manager this morning, and ℹ explained my frustration over the telephone, he just screamed at me, ‘what have you me do’, ‘ I understand your problem, but what do you want me to do for you’.I was simply stunned.Where is the customer service support?39 years of retail I have been in….If I ever answered the phone that way and never heard a customer, nor help them or bent over backwards to give them my best of intentions or everything. Or the good workmanship, don’t local businesses realize we pay their employees, ?? We are the word of mouth?Why be rude?We paid $42 dollar and this is what kind of service we receive? For $42, I should have gone and purchased more ink and did it myself. Which I would have had better results , and better service. Plus no lip service from a mouthy manager that either didn’t wake up on the right side of the bed, not enough coffee, or can’t train employees properly, or all of the above.Poor poor service for Allways Graphics Monday September, 11, 2023.Used to be a regular customer with an account not anymore
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April 2023 by Martin Trant
Wow!! Just amazing, I went in there with a custom number sticker design and they definitely came through. Totally recommend them for any type of vinyl stickers needed. They do alot more but for what I asked I can't ask for any better. Great customer service. They emailed every step of the way to ensure customer satisfaction.
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April 2023 by Rob Smith
Nice friendly staff, was fast and easy!! Much cheaper than the big box chains.
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December 2022 by Kychell Bozier
These guys really filled our hearts with bigger than life joy. The service they provided was amazing and very personable. They turned our moment of chaos and despair into a moment of memories and good tears. They fixed our obituary and took excellent care of us. Blessings upon Blessings to this establishment and the guys who helped us out today!#copy #print #graphics
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July 2022 by james keffer
Everyone at All Ways have always been such a great help on producing what our company needs with such professionalism its amazing to be honest. Rob can take minimal input and deliver exactly what we need. Thank you!
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March 2022 by Courtney Fitzpatrick
Just picked up a large print order today and Rob gave me a wonderful discount for it. I will definitely use them in the future
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November 2021 by John Healy
Big thank you to Rob and the team here….we had an emergency printing need me they executed flawlessly! The professionalism, quality, and service exceeded expectations!!!
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October 2021 by lifesgoodNC
Called about details for 25th anniversary invitations. The man answering the phone sounded like the rudest person you'll ever meet in your life. No thanks.
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October 2021 by Frank Arrant
My sister-in-law screwed up a large order and they reprinted it at no charge to her she said they stand by their satisfaction guaranteed great people to work with.. Megan was great it's located on Racine Drive beside Kohl's
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September 2021 by Amanda Marie Hawk
My favorite! My favorite!! Super accommodating for your personal goals and very specific detailed needs!!! Miss Bri - is my go-to for inspiration and inquiries. I would highly recommend this to anyone looking for professional, kind and great results!! :)
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September 2021 by Makayla Haigler
I came to All ways Graphics based on the great reviews and recommendations. I needed to get a few things printed for my graphic design portfolio presentation. Needless to say the worker was rude, didn't really seem like he knew what he was doing, and the print quality sucked. There was splattered ink as well as streak marks on my work. I needed something printed double sided and he could not figure it out. After paying for a bad print job he then proceeded to tell me that next time I come in I could use the self print service and get a cheaper price. I didn't want to use the self print service because I needed different pieces printed certain ways and on certain paper. Quite frankly thats why I am coming to a print shop! I was looking for guidance and professionalism all of which I did not get. I will not be going back to All ways Graphics.
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May 2021 by Cassidy M.
I had six small photo copies and one 2 x 3 poster board sign printed for my wedding and it cost $105! They charged $60 alone (10$ per photo) just to trim down the excess paper off the pictures when I could have easily done that myself. When I arrived none of the photos were black-and-white like I asked for and they had to completely redo my order. Poster looked great and cost $23 but would definitely NOT recommend having your photocopies made there.
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April 2021 by Crystal Ahumada
Have you ever just wanted one thing to go right this week? That's how I feel about all ways graphics when I need something. If they don't have the toner I need they will get it but they usually have it. Even Pitney Bowes postage meter ink. Hard to find and very expensive from Pitney Bowes. Thank you all ways graphics!!!
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February 2021 by Jesse Long
This was my first time shopping here as I had seen their ad on television about refilled ink. I came in and had actually forgotten my old cartridge so I wasn't sure what kind of ink I needed and thought I was going to have to drive all the way back home (I live in Hampstead) A gentleman named Rob helped me and was able to figure out what cartridge I needed based off my printer model number. He was very knowledgeable, efficient, friendly, quick, and made my first experience at All Ways Graphics a great one. I will certainly be back for all my Ink needs and highly recommend anyone ask for Rob when they come in if you are looking for A+ Customer Service.
