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March 2023 by Sky the underdog
Very nice and great service I walked in thinking that it was going to be the same like at h and r block but they helped me out so much it's put together in their very organized and everyone's favorite part....it's quick at liberty tax itd take me to an hour or 2 just to get done but here their top priority is wanting to make sure you are satisfied. 100% will be coming back next year
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February 2023 by Rhonda Watson
I had my taxes prepared today by a very nice and friendly lady. Her name is Joann Foster. She is very knowledgeable and knows her tax business. Go by the Wilkesboro office and let her prepare your tax return.
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February 2023 by Jameka Caul
I was at first annoyed and disappointed at the fact I couldn’t download my W2 on the pdf file and tax preparer was unable to retrieve my info but what gives her a 5 star is that she seriously tried every thing possible to get my info that she needed, I ended up having to leave and print my papers off but when I got back she had everything done within 20 mins or less
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February 2023 by Mary Connor
My good friend came here and they charged her a little more than 500 dollars I’ve never in my life heard of any thing like this it’s a rip off bbb will hear about this and whoever else will listen y’all need to be shut down and never reopen people out here working hard for there money not to be ripped off by so called professionals that’s her tax refund not y’all’s I guarantee if your investigated something is going to come up wrong
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February 2023 by Ashleigh Church
We had Jessica and it was smooth and fast
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January 2023 by Daniel Moore
Great service really nice and helpful
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January 2023 by Bryan Triplett
Excellent
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April 2022 by Christopher “Birdman” Stewart
Took two hours to do my taxes I could have done myself in 30 mins and then slapped me with a $700 fee..will never ask someone for help again. I only had a question about filing my tax credit for my solar panels and they could have just told me what lines to enter instead of putting me through all of that.
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April 2022 by Christopher Stewart
Took two hours to do my taxes I could have done myself in 30 mins and then slapped me with a $700 fee..will never ask someone for help again. I only had a question about filing my tax credit for my solar panels and they could have just told me what lines to enter instead of putting me through all of that.
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April 2022 by Binky Lowe
Great place looks out for everything you need
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February 2022 by Yvonne Cockerham
I have been letting them do my taxes for several years. I never have any problems. The preparers are nice and make you feel comfortable.
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May 2021 by Tonya Oliver
It was a good experience, no wait time, very informative. I look forward to go back next year.
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April 2021 by Ann
Do not waste your time or money. I scheduled an appt & the lady told me she was with a client & it would be a few mins. An hour later I was still waiting in the waiting room. No one else was there. The lady never came back out to ask me if I wanted to reschedule nor to apologize for keeping me waiting for over an hour. After an hour I decided to leave. I’ve never received a text, an email, not even a phone call. This office location in Wilkesboro, NC is very unprofessional. This lady wasted over an hour of my time. I’ve never experienced this type unprofessional- ism at any other office in my life!This office didn’t even deserve one star!
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January 2021 by Melissa JIMENEZ GARCIA
As an employee of Jackson hewitt new Verizon of the Carolinas 3 . I have never had so many problems before in my life . First they put me in a Mississippi class witch I don't know anything about Mississippi to having people call me from Mississippi for orientation and when I asked where they wonted me to start they said Mississippi and I told them there was no way I could come out there from north Carolina . I was ok with that mistake thin they send you to Charlotte North Carolina but didn't tell you that it was closer to Monroe than Charlotte. You end up staying there from 10 am to 6 pm and then they send you to jonesville four times to finish orientation witch was ok becouse you were under the impression that you are going to get payed for this on December 9th witch didn't happen .so you started orientation on a Friday before Thanksgiving and work that wensday before Thanksgiving and then you have to go back to jonesville to do more orientation and still have not received any money to do this . To now we are getting payed tomorrow. And I have to wait an extra week becouse this company doesn't like to see if the bank account was correct or if you made a mistake when you put your numbers most companies will deposit a penny to see if they are correct and let you k ow the week before you get paid but not this company they don't care not only that I drive to boone from my house will take an hour to get there and bottom have money for gas how are we expected to do this not only that I am having to borrow money to renew my ptin number witch is 35.95 and how do they expect us to do this if we don't have a paycheek it's hard to find someone to Barrow money from to get gas get that ptin number bye the time my cheek gets here I will have to pay everything I make to people I borrow money from that's not even paying my bills I thought that people worked to be able to pay there bills not to work so the job can make you have more bills
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May 2020 by Carrie Anne
Has to be the absolute worst tax return company ever. Rude employees who do not know how to do their job. They made 17 mistakes on my return... and actually forged my signature on consent papers and information papers without my knowledge or consent. Their "worry-free" guarantee is a bunch of hogwash. Do not use them.
