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February 2024 by Ray Smith
really good place to rent a car here in Wilkes county
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February 2024 by Bible Studies
Rented vehicle 3 months ago. Renting again soon. Service is good but it's hard to get them to answer phone. Rates are ok.
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February 2024 by J M Chute
Much cheaper than using the Enterprise location in Boone, NC. Fast check in & the customer service was very good.
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January 2024 by Joshua Henderson
Did not honor my wife's appointment to get her a rental.
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January 2024 by Mikeo.l Floyd
Love doing business with Alexis at this location. Always a good experience.
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November 2023 by Brandy Neal
Easy and smooth process. Everyone was very nice and professional.
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October 2023 by Terrence Torrence
I’ve been calling this location for about 3 weeks now. I booked a reservation nobody calls to confirm. I also call and see how much the deposit are can’t get an answer. If this business shut down or no one wants to answer the phone
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October 2023 by Christi Holden
Excellent customer service. Very nice car. Affordable. Great experience all around.
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August 2023 by Eileen Lawson
Have rented from this Enterprise location 3 times over the past 2 months and dealt with Nic. He is professional, pleasant and knowledgeable. The service is prompt and friendly. I would highly recommend this location and Nic in particular. Way to go Nic!
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July 2023 by Kelton Anderson
Great experience, nice car, good team service.
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July 2023 by Jesse Chambers
They were friendly and we had no problems.
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June 2023 by Joseph Boone
They can't even manage answer the phone. You can't get through on the phone, get sent to voicemail and/or get hung up on before speaking to someone. Avoid this business.
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February 2023 by DiY Expeditions
Made reservations on January 11th to pick up a car on January Saturday 14 at 12:00PM. (Since Wilkes Enterprise was approximately an hours drive and because I didnt receive reservations notifications by text message as selected upon scheduling my rental reservation, I attempted to call prior traveling there to get the car but didn't get an answer other than your typical corporate recording before getting disconnected. But since I had no reason to believe otherwise, I had someone drive me there to get the car.) I was on the property at 12:00pm, as agreed, but guess what? Lights were off, doors locked and closed. No sign of anyone on the premises. So, here I was, stuck an hour from home, in freezing temperatures and no car. I immediately contacted their corporate office to ask for assistance but was connected to someone in what sounded like another company, who couldnt do anything to help my situation. I am livid due to their scrupulous modus operandi. I expect them to reply to this rating with their corporate email address which doesn't solve anything.. Besides, they already have my information from the reservations that they failed to honor. (It is just the typical run around scam which does nothing to resolve anything.) Instead of replying to negative ratings with a copy & paste reply. Maybe they should try running an ethical business as any reputable and honest company would. Don't ask me to contact "care" @ Enterprise because Enterprise obviously doesn't care about its customers or they would fulfill their agreement and obligations.
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February 2023 by John Stevens
Made reservations, went there at the selected time to pick up the rental and they were closed. Thats something you think of thinking about a fly by night company.
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December 2022 by Josh E.
Made a 12:00 reservation for Saturday on the app so I could drive to CLT Monday to fly out of town. They called and confirmed my 12:00 appointment for Saturday and didn't mention that was the time they closed. I called them Saturday to let them know I was a few minutes late and they were already closed. I would've gone an hour earlier had i known. Hertz just got 100% of my businesses. I'll never use enterprise again.
