-
August 2024 by Tonie Rash
The CVS automated answering service is the worst ever. It trys every direction to help you by AI however drags you along to keep you from speaking with a real person. If my only option is to leave a message for the pharmacy... then put that on the main menu to not waste my time and get me to a human faster. The AI is pushing the CVS app however the communications on the app is only from CVS to me. Why doesn't the app allow me to send a text message to the pharmacy and skip the awful phone service?
-
July 2024 by Megan Chandler
I really wanted to move prescriptions to this location with it being so close to my house. Their terrible hours (NOT updated online) and lack of promptness has changed my mind. The store itself is clean and well stocked; however the pharmacy is really lacking. While standing there I also observed a lot of personal conversations happening with patrons being in earshot.
-
June 2024 by levi stanley
Pharmacy needs some help!!! Long wait times, seems know one knows how to manage the department properly. Our prescriptions will be changed to a competitor.
-
April 2024 by Carol Byrnes
David was very prompt and polite. He approached me as I was headed for the self pay. I was shocked!! I always use self pay & I have never had anyone offer to help no matter where I'm shopping. He is very polite.
-
April 2024 by J Z
The drive-through time is absolutely horrible. Generally, about 45 minutes. Inside at the pharmacy is not much better.
-
April 2024 by Greg Martin
Great place to shop !!!!!! Always a pleasure to shop. Management is the best!!
-
December 2023 by Heather A
This place is mad expensive now. I can't believe people actually spend money here compared to other places now. Lower your prices... I'm surprised they still open.
-
November 2023 by Barbara Jones
Brandy is the person at checkout that also greeted me with the biggest smile when entering the store. What made this even more enjoyable was the timing. It was the evening before Thanksgiving Day when most employees want to be home. It was the Best customer service I’ve gotten. Amazing! Thanks Brandy.You did your job beyond expectations,Barbara .
-
November 2023 by Christina Alford
What is supposed to be a convenience for those of us who live in Whitsett is instead an active annoyance. Don’t even bother with this CVS - just pretend it isn’t here and go to the location on University, where they’ll direct you anyway if you need the following that they advertise:1. A passport photo (their camera is broken)2. A timely UPS pick-up (mine sat for 4 days before they handed it over)3. Any trace of intelligence or urgency beyond the pharmacy.4. Reliability of any sort.Pharmacy is fine, though the communication between the app and store is sometimes unreliable, so call ahead.
-
September 2023 by Jake Omron
Terrible
-
August 2023 by Joshua Hinton
The pharmacy NEVER answers the phone!
-
May 2023 by Brian W.
Never had the medicines I needed, the pharmacy tech told me to call different pharmacies to see if they had the meds I needed when she could have looked right in their database to see who had it. Just another company that hires employees who don't give a shit about doing their jobs. I switched to Publix and even that was a fiasco, Publix called, faxed, emailed for my scripts and I physically had to go there and get them, the pharmacist on duty then copped a attitude. Publix filled my prescription in 15 minutes.... Wish I could give 0 stars...
-
March 2023 by Jeff Egerton
Overpriced products. Customer service is so-so. Pharmacy is on the ball.
-
September 2022 by Johnny’s Channel
Got my prescription filled today. Excellent Service , Excellent Pharmacist , Excellent staff. We’ve been coming here for years, and its always been pleasant.
-
September 2022 by William Craft
CVS has lots of items to sell. It has a pharmacy in the back slots of brands. Often finding where things are required talking to an employee. CVS has many specials and their pricing policies can be confusing and requires attention to detail.
