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December 2023 by Sam W.
I've not been to this Ingles in a while and they've really done a nice job modernizing their space. Reminds me of a Publix with similar prices.
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December 2021 by Dustin M.
Such a cool grocery store. Large selection. Very clean and well organized store. Very friendly staff. Large deli with lots of fresh foods. We'll lit parking lot with easy access in and out.
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October 2021 by Lynn L.
In town visiting for the weekend, and of course wanted to get some groceries. Chose Ingles because we hadn't been to one in years. Great selection and nice, clean grocery store. Just disappointed in the customer service. Let the cashier know up front we were visiting from out of town and we didn't have a loyalty card and that we had several items on the bottom of the cart. Neither 2 things have ever been a problem at any other grocery store we've ever been to. First, I had to lift everything from bottom of cart for her to scan...always had the worker do that for us at other stores. Maybe not a big deal to some people, but it was just a little strange to me. And lastly, she rang up the total, and when I asked if there was a store loyalty card that she could scan for us (which 100% of other grocery stores I've ever been to have done), she just shook her head at me. Just really disappointing and would make me hesitate to ever shop there again when we're in town. Will probably just take my money to Food Lion.
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October 2021 by Amy L.
In town visiting for the weekend, and of course wanted to get some groceries. Chose Ingles because we hadn't been to one in years. Great selection and nice, clean grocery store. Just disappointed in the customer service. Let the cashier know up front we were visiting from out of town and we didn't have a loyalty card and that we had several items on the bottom of the cart. Neither 2 things have ever been a problem at any other grocery store we've ever been to. First, I had to lift everything from bottom of cart for her to scan...always had the worker do that for us at other stores. Maybe not a big deal to some people, but it was just a little strange to me. And lastly, she rang up the total, and when I asked if there was a store loyalty card that she could scan for us (which 100% of other grocery stores I've ever been to have done), she just shook her head at me. Just really disappointing and would make me hesitate to ever shop there again when we're in town. Will probably just take my money to Food Lion.
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September 2020 by Bob D.
Always stop here when we are in West Jefferson. Clean store plenty of selection. Good wine selection.
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August 2020 by Rebecca H.
It's unfortunate that such a clean store with a wide selection, isn't taking the mask policy seriously. Many of their employees are walking around the store or working at the checkouts with a mask hanging from their ear or around their neck. It's impossible to make it through the checkout area without coming into close contact with either a customer or employee not wearing a mask properly. My review is based on 3 visits within the last 2 weeks.
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June 2020 by Charles S.
Very impressed with Ingles. They have a tremendous selection of freshly baked items in addition to fantastic produce, meats and cheeses, and fresh meats! The folks there are very willing to help in anyway possible. It's a tremendous shopping experience.
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April 2020 by Elizabeth C.
I had a terrible experience at Ingles today. Only a few employees were wearing masks in compliance with COVID-19 safety, including most who were handling produce and other food products. The manager was standing in the middle of an aisle talking with several other men; they were not observing the recommended 6-foot distancing and none were wearing masks. I didn't feel safe in the store. After I got home, I sent a private message to Ingles corporate headquarters, expecting to get a polite response. Instead, I received a message saying my access to the website is forbidden. I was blocked for expressing my concern about the lack of safety in the store. Ingles lost a loyal customer today.
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April 2019 by T I.
Went to get gas with my Ingles card, couldn't get it to work, the female attendant was very rude and unfriendly. Treated me as if I was trying to get a discount that I didn't deserve and that I was just plain ignorant. Coped a bad attitude from the beginning, once she stepped out of the glass enclosure! Not a welcoming feeling at all.
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March 2019 by Hello Y.
The food should not be overlooked. Their fried chicken is amazing and the bakery always has delicious breads, muffins, and desserts coming out of the oven.
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November 2018 by Roger K.
We are all entitled to our own opinions, right? Well here's mine: Parking: 5 Location: 5 Decor/ambiance: 5 Customer Service: 5 Bertha in the meats department is so nice! As a large group of 'out of towners' Bertha sure did reach out to us making us feel welcome. We had to have passed a dozen employees where no one spoke at all... but Bertha went completely out of her way to reach us. She gave us some good suggestions on foods and event told us alittle bit about herself and how much she loves her job. She even gave us some cool facts about the meats that come to Ingles 82. The store was super clean with even cleaner bathrooms. Great experience while shopping and even better when we hit the gas station because we got $.15 off each gallon thanks to the $330 we spent inside the store. Love Ingles!
