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February 2024 by A'Netra Nichelle Hardy
Desmon, the manager and the other staff were very helpful and knowledgeable.
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January 2024 by Mikey Black
How does one put “exceptional customer service” into words? Well I can put it into one word. And that that word is Grey. Grey was absolutely EXCEPTIONAL at her job. Grey didn’t give me just what I wanted, she gave me what I needed and then some. If there’s anything you need at this location, just ask for Grey.
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December 2023 by Lisa Greiner
Salesperson Grey (sp??) was patient, kind, helpful, and knowledgeable.
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December 2023 by Kathleen Marrero
My sale person was excellent.
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November 2023 by Barbara Bullock
I needed a new auto charging cable for my car, which has Apple CarPlay, for a brand new iPhone 15 Pro Max. Stephen was excellent and, to make sure I got exactly what I needed, Stephen came out to my car to check which USB I needed. This was the third Verizon store I had been to; also went to a Sam’s Club, BJ’s, and Costco, none of which had the connectors or the cables. This Verizon location had exactly what I needed. Thank you, Stephen. Apple, if you’re going to change all the USB’s to USB-C, (which is great) because of the EU, make sure you provide ALL the accessories users need — day one! We are a mobile society, we need to be able to connect our iPhones to our cars.
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October 2023 by Richard Myers
Awesome experience with sales rep. He was super helpful and extremely patient. Highly recommend.
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October 2023 by Jostockton12
Austin was personable and showed me some ways to save money and I bought some Bluetooth earbuds from him.
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September 2023 by Mark Ciarrocchi
Easy to upgrade/update. Salesperson - Stephen is the most knowledgeable I have ever had at various stores. Always a great experience!
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September 2023 by Ted N.
I usually favor Verizon factory stores over 3rd party stores like Victra, but today Stephen changed my mind about this in a big way. After 6 months of trying and failing to activate an unlocked tablet I bought online that neither other Verizon stores nor Verizon phone support could, Stephen not only knew exactly what steps to take to activate it, but he made it look easy and did it in record time. Knowledge, passion, and communication was second-to-none. I have a go-to guy now!
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August 2023 by Cat Mom
I have been with Verizon on and off for fifteen years. Last week, I called to see what could be done about my phone. ?The whole moment was terrible. Thanks Steve but.. ? I’m with T-Mobile now. I wish upgrading with Verizon wasn’t such a hassle or stressful. Y’all really do cause a lot more problems then you solve. I was told twenty different things by two different people. After Mondays visit, I decided I was done with Verizon.
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August 2023 by Kayse Doering
Great experience, Stephen was very helpful and attentive to what I needed. Much better experience than other Verizon stores I have been to.
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August 2023 by LC J
I have been with Verizon on and off for fifteen years. Last week, I called to see what could be done about my phone. ?The whole moment was terrible. Thanks Steve but.. ? I’m with T-Mobile now. I wish upgrading with Verizon wasn’t such a hassle or stressful. Y’all really do cause a lot more problems then you solve. I was told twenty different things by two different people. After Mondays visit, I decided I was done with Verizon.
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July 2023 by Darlene Brown
I went to Verizon in Wesley Chapel, NC to upgrade my phone. I received the best service from the salesperson named Stephen. He was professional, informative and very prompt with my purchase. I highly recommend Stephen for your mobile needs.
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July 2023 by kim swift
Stephen Z. did such an excellent job for my family when we all upgraded our phones. He was such a pleasure to deal with explained everything so well!
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May 2023 by Allen Steinfeld
Customer Service from Stephen as usual was amazing. I felt bad because the store is usually short staffed but he figures a way to get to people quickly.I visited my local Wesley Chapel NC store.
