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7:30AM - 7:30PM
9935 Rea Rd D, Charlotte
Shipping Centers
“This is an exceptional, we'll run UPS Store location. I regularly visit for shipping, notary and printing services; the staff is consistently helpful, knowledgeable and efficient.”
“I don’t leave many reviews But it felt it necessary this time! This is by the best Ups store in the charlotte area the owners and staff are very courteous and professional!! I highly recommend them !!”
“Printed off several pictures of a recent trip I took with my family. Jai and his other coworkers really went above and beyond to help me understand what my opinions were for my various pictures and really took the time to make sure I was happy with the end results.Quality of service, speediness, and attention to detail definitely seems to be a common theme for this store. Would highly recommend this store to anyone in the area!”
“All star team at UPS Indian Trail! I go there for all my shipping needs, always friendly and goes out of their way to support you. Riley is one of the most helpful individuals you will find and makes the process a breeze every time! Great experience!”
“I've used this location several times. The staff is always helpful, funny, and the store has all sorts of extra goodies, cups, cards, lovely bags. I enjoy doing business with them.”
9:30AM - 6PM
113 Indian Trail Rd, Indian Trail
Shipping Centers
“I’ll never go back to UPS or Office Depot again to print my orders! Cissy and her team are five star level rating in customer service, productivity, and attention to detail. I love how I’m also able to support local business as well!”
“I have visited several times and always find the store well staffed with friendly, knowledgeable, and professional people. They have helped me with Spectrum and Amazon returns, as well as shipping and notary. Always get in and out with fast, accurate, and helpful service.
The location is convenient, being next to a pharmacy, grocery, gas station, auto care, several restaurants and some specialty shops. We can pick up prescriptions, drop off Amazon returns, and grab dinner (or fixins for dinner) all in one stop.”
“I made a shipment last week and my box arrived very well in 8 days, everything in perfect condition and just as I sent it ? thanks to you I can share with my family even from a distance ”
“Shelby was great. I went there to ship a return and the process was quick and easy thanks to Shelby. In the process, I left my phone in the box. Reached out to Shelby via phone call and she put my phone away until I got back. Was very pleased with the customer service exhibited and she had great energy. Thanks Shelby!”
8:30AM - 6:30PM
2217 Matthews Township Pkwy D, Matthews
Shipping Centers
“Great customer service
I’m a busy realtor and this store is my office basically
They always help me with all my Open House materials
Awesome team!
Thank you ;)”
“Just finished visiting this store. Jai went above and beyond to not only help me but multi-task helping other customers at the same time to make sure everyone was helped in a timely manner.Not only was he notarizing for one customer, he was also sending a package out for another, helping a third client return equipment to an internet provider, all while asking what modifications and sizes I needed on the high quality pictures I was printing. He and the other employees in the store really seem to care about the customer experience.I have always had a great experience at this store and will certainly be going back to print photos, notarize future paperwork, and ship packages in the future.Highly recommend this store!”
“Matthew here is awesome!!!!! I sent out a package 2 weeks ago and lost the receipt with the tracking number. He checked time by time every shipment that day to try and find it, eventually he scanned an expired QR code and was able to reprint the label with the tracking label. ABOVE AND BEYOND in customer service/support. Will be using this shipping office from now on.”
4 - 6PM 9 - 11AM
1610 Williams Rd, Monroe
Shipping Centers
“I went there trying to track down a delayed package because the UPS AI phone system is so horrible and won't let me talk to a human. I shouldn't have to drive to the UPS warehouse for information on packages they've lost or delayed.The young lady was helpful and went out of her way to get our important package to us.”
“I had to return some office equipment. I went to four other "Fedex" locations before coming here. They turned out to be inside of CVS or Walgreens locations, which are unable to scan QR codes, print labels, or take codes for payment. This office, on the other hand... Great customer service, minimum wait time, & they take care of boxing up everything and made the process seamless. I highly recommend this FedEx office for any of your shipping needs!”
“Leila is fantastic and deserves a raise. She is the most kind and helpful person and always has a smile. I get things printed here every once in awhile and she makes it quick and easy. Thank you Leila! ❤️”
“Customer service rep Mike really knows how to treat patrons! He smiles, greets you, asks about your day. It’s so refreshing in a busy world. I appreciate his attitude and his service!”
“The customer service representative Sierra was very polite and professional. She helped me with all my mailing needs and also greeted me with a smile. I would recommend this store to anyone. The store was very clean and the representative was very helpful.”
“De'andra (I hope I'm spelling that right) was easily the most helpful person I spoke with from FedEx at all today, and I spoke to almost half a dozen. I called this location out of sheer desperation, last ditch effort to speak to the local ship station. She was incredibly kind, respectful, and helpful, inquiring into my issue and doing everything in her power to get me connected to the ship station. While she was unfortunately unsuccessful, her dedicated effort to help me was sincerely appreciated, and says a lot about this location as a whole.”
“my experience on Wednesday , was excellent and quick
I was in and out with what i needed once the sales assoc walked me over to the item i was looking for , very helpful and knowledgeable”
8:30AM - 6:30PM
3116 Weddington Rd #900, Matthews
Shipping Centers
“Scheduled my I9 appointment here randomly. I read a bunch of the reviews and immediately thought, “I’ve got to meet this guy, form my own opinion.” He is cool. It was quick and easy. He made conversation. I was done in less than 10 minutes. 5/5 recommend. (Don’t start no ish, won’t be no ish.)”
“I started visiting the Colony Rd. location, a few months ago. I knew instantly, by their demeanors, and the unfriendly way that I was greeted (if at all), that the two middle-aged ladies would be problematic. However, I quickly changed their attitudes, by striking up a friendly conversation. Basically, killed them (no, not laterally) with kindness—haha. It works every single time! I no longer dread going to this convenient location!
UPDATE 8/3/24: New, younger employees. Very friendly and extremely helpful. One young lady went out of her way to assist me with bringing in a very heavy parcel—without me asking for assistance. I do believe that the owner has taken note of the negative reviews, and is making changes to make this a welcoming store.”
“Amazon returns are a breeze. The staff are always helpful and friendly to me. I don’t think I’ve ever been in here when there was more than one person ahead of me. Ive always had good experiences here.”
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“Been doing all my shipping from this store and have had my mailbox there for 2.5 yrs and this team is nothing short of amazing. There is almost never a line - they are super fast, they run multiple transactions same time, all the team is super well trained so no one is stuck figuring out what to do and they are always super helpful when I call to ask about my mail or a service. Luis and his team have been perfect partners for my business and personal shipping and receiving needs!! And my 5 yrs old always gets a wooden airplane that he loves from this store! <3”