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February 2024 by Brad N.
Brought my wife's ring in for repair, and was quoted 3 weeks. A bit long, but ok. 4 weeks later, the ring was not ready. It took 6 weeks and they did not call when it was done, I had to call them. The repair job is not great, the ring is noticeably off and not straight. There was to be a resizing to go with the repair. I had brought in a ring that fit my wife perfectly, so I could ensure that the repaired ring was resized correctly. I had a conversation with the man working that the ring needed to be sized down, that it was too big. They resized it up. They lied about resizing it all, claiming they didn't resize it when it has clearly been sized up. The band is now damaged and scratched. When my wife brought it back to point out the error and to get it resized correctly, she was accused of lying. She was told that I had given them the size and they had sized it to that, and it was our fault if it didn't fit. We would have to pay to have it sized again. When my wife pushed that a ring was brought in to be sized the employee got a little hostile with her. They refused to correct their error. There are many jewelers in the area that range from pretty ok to great. Anthony's is not among them. Save yourself the time and money.
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January 2024 by Nick Weisz
Mark and Paula saved the day for my plans to propose after one of the big chain stores delayed delivery of my ring for 6 weeks and they only notified me 10 days before I planned to propose. In those 10 days Mark and Paula were amazing, and got me setup with a beautiful ring that my fiancé loves! I cannot say enough good about my experience here!
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October 2023 by Cathy Tarlton
Mark and Paula provide excellent customer service and quality merchandise. If you’re looking for an honest jeweler who can be trusted with all your jewelry needs Anthony’s Custom Jewelry is the place to go! I’ve never been disappointed with them!
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September 2023 by Cathy T.
Mark and Paula provide excellent customer service and quality merchandise. If you're looking for an honest jeweler who can be trusted with all your jewelry needs Anthony's Custom Jewelry is the place to go!
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July 2023 by Anne-Marie P.
I have know Mark and Paula for Over 20 years. I have found to be them to be hard working and honestBusiness owners. Mark has repairedMultiple jewelry pieces for me. AllExpertly repaired. He has made a one of a kind opal ring for me which I love.Also restored my grandmother 's cameo ring which was 100 years old.I was so pleased, beautiful work andnow the ring continues for future generations. Paula's jewelry selection Is unique and different from the bigbox stores. Love her estate sales whichBrings a new generation to appreciate these pieces. Love it that they have a price range for everyone.
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July 2023 by Brianne Hunt
Brought my wedding ring in for repair. Had a missing stone on the band and needed to have it sized down. My ring came back more beautiful than it was before. Highly recommend these guys!
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June 2023 by Michael Proal
I just went in to have a link removed from a Versace watch and one link removed and less tha 5 minutes time I was charged $20. Ridiculous!!! I’m from NYC and i have never been charged this much! Absolutely ridiculous!
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May 2023 by Shari C.
I dropped off two watches for batteries. sent my husband in to pick them up. He asked if they take credit card and the old woman said yes. so, he laid by credit card. she did NOT inform him that had he paid in cash it would have been. significant savings.we will not return to this scam.from now on, use Cureton Jewelers or Waxhaw.terrible!
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April 2023 by Anne-Marie Phinney
I have know Mark and Paula over 20 years. They have been a premiereJeweler; from the unique jewelry,to the artisan talent of Mark makinggold and silver one of a kind pieces,and expert repair. My husband and Iover the years have purchased several pieces. Also Mark restored a100 year cameo ring that was my grandmother's. He made mea stunning Opal and gold ring which I get many compliments on. I love the assortment Paula chooses. Her taste in jewelry and presentation each is unique and different from department stores. They are trulya classy and elegant store that one can find a gift for any occasion.
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March 2023 by Caitlin Rounds
I went to Anthony's very excited to have a local, neighborhood jeweler just down the street. I had two things I needed: welding and resizing my wedding rings, and a design and build for a custom family ring. I'll start that Mark and Paula are friendly and my weddings rings are much better now!The reason for my poorer review is twofold: one socio-politically in a business setting, and the other a complete lack of getting the custom request right.For the custom design, I reviewed with Mark in-person, he had it sketched, I sent photos, and said the CAD would be back in 3 weeks. It took just over 4 to see the first round, and it was not what I wanted. I revised, sent 2 example images again of the details how I wanted it and they went back again. The next round came back and it was so far off from any of the examples and what we'd discussed that I checked my gut feeling with 3 other people showing the conversations, images I'd sent as examples, etc. and even they were shaking their heads. I lost faith and decided I didn't want this one family ring I plan to ever have made for me done here, and will be trying another local shop.Secondly, this may not be pertinent to some but I know it will be to some as well. When I was in the store picking up my first ring set, Paula was giving their new marketing-style pens away which were a 'misprint' in holographic rainbow. As she was handing them out to others in-store and myself, she was very opening telling people that she did not order them to look like the PRIDE colors and that they -do not- support that and that if anyone says anything in reference to the pens looking LGBTQ+ related, to just throw them out. The next time I was in, I did bring this up to them and told them that this was not a good look for their business - which happens to deal with love and marriage and affection - and that there are much larger issues to worry about than who someone loves. It was a cordial conversation, nothing hostile!, but I was told that they don't hate the people, just their acts, and that it has always been open as they play the Lord's music there.So, I would recommend supporting somewhere with a more open mind and heart within the community if equal rights is something you wish to support with the businesses you shop from.
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March 2023 by Beverly Byers
Great customer service . Very knowledgeable with any jewelry repairs. Nice jewelry.
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March 2023 by Deedie Baldwin
I love this place- the selection of jewelry is fantastic with a price range that makes the jewelry affordable to everyone. The owners , Mark and Paula, are a great Christian couple, always friendly and helpful, welcoming everyone who comes to the store.Yesterday I was looking for a particular piece to wear with a necklace I already owned. Paula was so helpful, giving several options and staying with me until we found something that would work for me. She also showed me several new pieces she knew I would like- I did! I made my purchases and left - happy me! Unfortunately I had to return one necklace today- it did not work with my existing necklace. The return was no problem. Again, she worked with me until we found the perfect necklace. Looks great layered with my existing necklace!I highly recommend this jewelry store- give it a try, you won’t be disappointed.
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February 2023 by CYNDI ALLEN
Mark has been my jeweler for years. I trust him ana wife, Paula, with all my jewelry in purchase, repair, clean, and create custom designs. He recreated my engagement ring to incorporate my mom's stone. High integrity. The last family owned jeweler left in Union County!!
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February 2023 by Tina C
I just picked my ring at Anthony’s Custom Jewelry. I needed some prongs fixed and the work done was amazing. I will definitely be using this Jeweler in the future. Thank you!
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February 2023 by Lisa Simpson
Mark does a fantastic job designing jewelry! He is a honest, trustworthy business owner and I love everything that I have purchased from him!