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June 2024 by Insight
Their hours of operation state they're open til 6. Taking their site at face value I drove an hr to my closest branch in an emergency situation to find out they close an hour earlier than their listed time on Google. Poor customer service if you can't even list your hours of operation correctly on your website
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June 2022 by Google user
I have been a customer of this bank for 11 years it was always great but about 2 months ago all the workers changed its all new people worker now. Every since then it takes forever and the worker arent friendly. To do something that used to take one minute or two tops now will take 10 or 15 mintues. Not to mention the wait or the we will be back in 30 minutes sign that is put out alot and there not back in 30. The worker are rude to. I miss the way it used to be. I hate to change banks after being a customer for so long but its not got any better. Thought maybe after they got used to everything and trained it wouldnt be so bad.
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April 2022 by Mark Holder
Love the bank but for the last two months I've had to go to Ashville and I live about 40 minutes from weaverville so I can't always drive the extra 20 minutes to Ashville so I have to give zero but as for the service and everything else 5 stars but I have to be able to use it before I can give it 5 stars
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March 2022 by Brandon Avalanche
Worst bank ever someone got into my account and they will act like it's you and then even with your card off you will be charged if it's charged through a hacker . Very bad customer service.
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September 2021 by Jessica Contreras
I've been with this bank several of years in Wevo and loved that Maria was here but she had to move to Arden ❤ And everything was good till a couple of months ago they're short staff no one is ever there having to drive 40 minutes to get anything done.
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August 2021 by Rick Ball
I have been a customer of this bank for 11 years it was always great but about 2 months ago all the workers changed its all new people worker now. Every since then it takes forever and the worker arent friendly. To do something that used to take one minute or two tops now will take 10 or 15 mintues. Not to mention the wait or the we will be back in 30 minutes sign that is put out alot and there not back in 30. The worker are rude to. I miss the way it used to be. I hate to change banks after being a customer for so long but its not got any better. Thought maybe after they got used to everything and trained it wouldnt be so bad.
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July 2021 by tarheel 23
Love the bank but for the last two months I've had to go to Ashville and I live about 40 minutes from weaverville so I can't always drive the extra 20 minutes to Ashville so I have to give zero but as for the service and everything else 5 stars but I have to be able to use it before I can give it 5 stars
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July 2018 by Andrea WB
I love this branch, especially Maria....she's always willing to help .no matter how big or how small.
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September 2017 by Patrick R
Full service bank with friendly staff, open late and open every day.
