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“Came in tired from a long week definitely not in the mood for phone shopping for hours the associate that helped me had to lower lip piercings o can't remember her name but she did it all the way good price range great phone price and features were compatible to my needs she was so fast and kind will be back!!!”
8:30AM - 8:30PM
159 Smokey Park Hwy, Asheville
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“Jason (aka J Money) was amazing! He was so patient and helped us get the best deal for my son’s new phone with zero pressure. We had his full attention the entire time we were there, and he made sure we had everything we needed. Amazing customer service! The only place we will go for our phone service needs!”
“I love T-Mobile. Any problems I have the address at professionally. There's many locations in their price. Lock means you don't pay more than what you agree to pay, go to mobile.”
“Absolutely fantastic service!!!!
This location of T-Mobile on Bleachery Road has impressed me beyond words!
I haven’t seen such kind, considerate and professional service in a very long time.
I was having significant issues with connecting a new phone to my car. They were patient, caring and made it work for me beyond my wildest imagination. If you’re considering going to any location for Phones, Internet or service I highly highly recommend the T-Mobile on Bleachery and the amazing team there.
I don’t know how they are being trained, but it is the best I’ve seen in any interaction in Asheville or the state!”
“I personally want to say . Thank you so much David for not rejecting us for our color, we went to get help from ROB and he said they were all out of gold iPhones, could care less what else we wanted to do, and said David could help us. We waited for David, and the whole time Rob was helping other people that was not the same color as us, anyways we get with David and he pulls us out a Gold iPhone 12 and helped us with the whole process. He was really sweet and fun to work with . I give it 5 stars because overall of that, it was still a great experience David gave us . THANK YOU AGAIN DAVID we won’t forget this !!!”
“My husband and were there with our kids this past Thursday evening and what an experience. Drew and Roger were very knowledgeable and helpful. There was an issue with switching my daughter over to my husband's plan and Drew was constantly contacting the T-Mobile people to fix the issue. I'm so thankful for him and Roger. Thank you guys! I owe you guys some cookies”
“I’ve had a personal Verizon account for 8 years and just started my own business. I tried to open a business account and transfer our numbers over online but ran into technical issues that went on for a couple of weeks. Phone support was tedious and I wasn’t able to make any progress. I finally made an appointment at the store and Ryan worked tirelessly with me to get everything resolved. He spent several hours navigating the support channels on my behalf, ultimately solving all of my issues and finding me the best deals possible. I truly appreciate his support, professionalism and amazing attitude. Its experiences like this that keep me a loyal Verizon customer. Kudos to Ryan!”
“Had a wonderful experience with Kathy this past week! She did an outstanding job taking care of all my needs. Kathy is professional and personable and made my time at the store enjoyable. Thanks so much to an outstanding representative of your company!”
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“After Hurricane Helene, I had a need for a new phone to be able to work effectively with my disaster response nonprofit. Merely a week after the storm, when Weaverville was just getting electricity/water back, I stopped in with no expectations. Despite the storm weighing on everyone around WNC, both Serge Cruz and Carson H. were incredibly helpful, patient, understanding, and polite, and I walked out of there with a new phone in a matter of a couple hours. Because of this, I was able to do my job well and help our communities recover from the storm, and it wouldn't have been possible without these two kind people. Thank you both, and if you have the pleasure of working with either of them, you won't be disappointed.”