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“Matt was the most kind, easy going guy! He did everything he could to get help us get our phone upgrades, even after coming in 20 minutes before closing!!! He never once complained about staying late! Your other salesman, Jason, was also incredible kind to us! Keep these guys around we need more sensible people in these small town stores!!!!”
11AM - 6:30PM
159 Smokey Park Hwy, Asheville
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“Magyn is truly an asset to Verizon and provides customer service above and beyond. I had a seemingly unsolvable issue with my phone going directly to voicemail without ringing or showing a missed call. It took a lot of time, but she found the solution. She is exceptionally knowledgeable and a delight to work with as well!”
“Kolby & Tanner helped me with a tech issue I had and we’re both amazing and helpful. They are both knowledgeable in what they do & got it figured out for me!”
“Best store ever. We just got the blankets. Amazing staff, amazing service, prbally the best we did , switching over. We should have gone with T-Mobile long time ago. The managers are amazing the service is amazing everything about that store is amazing . They were very informative and talked us through everything. Very patient ans helpful.
The blankets are very soft ans cozy. Definitely gonna be used. Thanks !!”
“Great place to do your phone. If you going anywhere else why not drop by at the Soho nail salon as well, they will give you great massages! Just stay at the right lane and road up ahead is the Soho nail salon. Not busy so take up all the space you want!”
“Went in to look at getting my daughter a new phone. Ended up getting all new phones for my household, as well as Wifi for my 3 properties and 4 Arlo cameras. Easy process and the assistance I received from Shy was excellent!”
“I was in the process of switching over from Verizon to T-Mobile. When contemplating switching over, T-Mobile made it sound very simple. However, I spent approximately four hours on the phone trying to port my numbers. Luckily, after going to this T-Mobile in person, Justin was able to help me get my phones set up. The dude was definitely not warm and fuzzy, but was efficient at getting me set up. If I have any phone issues in the future, or I wanna purchase a new phone, I’m definitely going to do it with Justin!”
“I wanted to upgrade my phone and went to this store to see my options. Tyler helped me and he was so patient and helped me sort out the different phones and upgrade plans. Later, he promptly responded when I had an issue out of the country. Great service from Tyler!”
“I went in for help getting my new phone working. A lovely woman named Shia heiped me, she went above and beyond and got everything up to date. Spectrum is lucky to have her.”
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“Staff is always helpful when I come inside. Carson & Hope helped me with my return and were very nice and respectful with me. I appreciate their help getting my return processed quick and easy!”