8AM - 7PM
1 Gill Rd, Weaverville“Yesterday I had a completely charmed visit to the Ingles store in Weaverville.For two months last year, April and May, I lived out in the mountains near this store. I was, at that time, extremely impressed with the store. The young high school cashiers struck me as being quite different from the typical checked-out Asheville high school kids behind the cash registers. They were fun, engaged, and interesting. I discovered the secret of that high level of morale was a particular woman front-end manager. I used to teach customer service in the Earth Fare store in Asheville, where I was a cashier myself. I said to her one evening, "These kids are actually having fun at work. What's your secret?" She told me that her driving focus was to "take the pressure off them". As a result, they genuinely had a good time at work - and were great to deal with. She really believed that her job as their manager was to make their work easier and more effective, not just to "manage" them.Yesterday, Jessica Chandler - one of the store managers - helped me with a problem I was having with my iPhone. I told her I needed to connected to Wi-Fi and to power in order to download my data. This went beyond your typical level of customer service, but she was happy to do it.Ingles stores tend to be clean and bright, with wide aisles and a great variety of products. I have been an Ingles Advantage Card frequent shopper for over 16 years. In that time, I have bought many thousands of dollars of merchandise from the various stores in Asheville - and now, in the last year, all over the western North Carolina "high mountains" north of Asheville. In that time, I have discovered that the further you get from the Asheville corporate office, the better the managers tend to be: more friendly, engaged and hands-on - less impressed with their own white shirts. As I was leaving yesterday, Jessica was bagging groceries - a big difference from many of the city managers who never engage with staff or customers and seldom leave their ivory tower up at the customer service desk.Congratulations to Steve Crawford and his team in the Weaverville store for a really well-run, high morale, customer-service-oriented grocery store!”
“Love this car wash! Free vacs, 3 guys prewash my car, and they do a great job! I drive a half hour to get here, and it’s worth it. Best place I’ve found in Asheville. A+++++”
“Great business to deal with! They are very quick, which makes it very convenient. They do very good work and if you have any issues they are happy to listen and correct any issues. I will continue to use them for years to come!Services: Steam cleaning”
“I had been using the vacuum to clean out my car and I sucked up a piece of my side mirror adjustment button. The gentleman who empties the trash containers was so PHENOMENAL! Really nice and he went and checked the main dumpster to retrieve it for me. Great guy, so helpful. He deserves a raise.”
“I love my Zips membership, keeps my car clean inside and out, Marshall at the Smokey Park Hwy in Asheville keeps things moving and is helpful to people needing to get their cars cleaned”
Open 24 hours
200 Carl Eller Rd, Mars Hill“Great little place to take care of your car and get it vacuumed as well as cleaned. I would have given it five stars except for I notice the price for the automatic wash is starting to get up there with zips and zips at least let you use the vacuums for free and at certain zips they have towels to wipe off your car and bottles of solution to clean your windows and interior as well. Still a nice little place to go except credit cards and cash.”
8 AM - 7 PM
125 Tunnel Rd, Asheville“GO AND SEE HEATHER!!!! SHE IS KEY TO TOUR EXPERIENCE!Heather- the attendant and manager on duty went WAY above and beyond and even mentioned it that they were running a deal to make my first month at $10.In a time when customer service has been absolutely thrown out the window, she shines and restored my faith in us fellow working folk working to help fellow working folk. Ha!”
“I had a great experience at Zips Car Wash. A happy and welcoming associate named Blane brightened my day. I would 100% recommend Zips on tunnel road for a good car cleaning experience.”
“Went through some other detail companies before I found out about E.T. and i wish i had a time machine to go back and not deal with those sub par detailers. Top tier work, professional and courteous staff, best pricing in WNC. 5 star isnt enough..”
“My apologies as I meant to post this a couple of weeks ago when I had my car cleaned.
Anyhow, Aidan did the finishing work on my vehicle, and I had just returned from a long road trip. So, it was bugs galore on the front end of the car. I could really tell Aidan was putting in some real elbow grease to make sure he was getting them off.
Car looks great! Thanks a million, Aidan!”
“Went by today when it was very busy and they were clearly short staffed. They were dealing with a bunch of impatient people and they could have packed it in and cut corners. They not only dealt with the impatient people, they absolutely crushed the job.”
Open 24 hours
448 Swannanoa River Rd, Asheville“Of the four locations that are operated by this owner, this one functions better than the rest. The kiosk has sound issues at all locations, but the wash and the equipment here is newer and better.”
“Becoming less and less happy with the Weaverville location.
Seems there is ALWAYS something not working properly.
From the vacs to the wash or rinse. If the soap is working right, then the rinse isn’t, then wax sprayed over top of the soap, then a rain like rinse that doesn’t remove all the soap and the blowers at the dry cycle blow most of the soap off. Once dried later that leaves spots or soap steaks.Then if you can remember which vac worked last time, you might be able to snag it again on the way out.
I’ve started using Asheville locations whenever possible with no issues. It’s just inconvenient to go to Asheville unless already in town for something else. Making me rethink my membership.?”