Verizon Wireless, a leading provider of cellular services, offers an exceptional in-person experience at the Cellular Sales location on 755 Russ Ave in Waynesville. The wireless sales consultants, such as Javion Weeks and Erica Capps, are highly knowledgeable and dedicated to ensuring customer satisfaction. Javion Weeks is praised for his patience, expertise, and ability to assist customers with a variety of tasks, including upgrading devices, adding lines, updating plans, and even pairing phones to vehicles. Customers appreciate his willingness to go the extra mile to ensure their needs are met. Similarly, Erica Capps, though new to the team, has been commended for her exceptional customer service. She has helped customers navigate complex issues with ease, maintaining a calm and friendly demeanor throughout the process. Customers leave the store feeling satisfied, confident that any ongoing problems will be addressed. The Cellular Sales location provides a welcoming and efficient environment, where customers can access the latest Verizon products and services, including exclusive offerings and promotions. Whether you're looking to upgrade your Apple iPhone, Samsung Galaxy, or Motorola edge+, or simply need assistance with your Verizon plan, the team at this Waynesville location is dedicated to providing an exceptional wireless experience.
I had a fantastic experience working with Mary on setting up my home business internet account. Mary went above and beyond to ensure everything was set up. Outstanding Service - Thank You Mary!
August 2024
Javion Weeks was great! Very helpful with upgrades and adding lines. Best of all, this is the 1st time I didn't loose anything on my phone during the transfer. Much appreciated!
August 2024
Thank you so much Javion Weeks for making our Verizon transfer so easy! Very knowledgeable and helped every step. Thank you for the phone upgrades and all your assistance.
