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September 2024 by Gianna S.
Liz was SO NICE and helpful. I’m from Florida and we ordered a package to a house we’re renting on a mountain nearby and it got delivered to the post office instead and Liz was so fast and efficient to help us get the package.
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September 2024 by Cape Cod 8 78
I have been using this post office for over a year. The employees here are a rude and disrespectful they go out of there way to literally be the postal police. I mean I can’t even ship out a package without being scrutinized like I am a suspect in a crime. I have never been treated so rudely and unfair. I now take my packages elsewhere it’s not worth being annoyed to the point I want to literally go postal! I do not recommend using this post office it’s not worth the headache. If I could rate zero stars I would I have been harassed about every little thing since day one. When I first started going there I was super grateful and now I wish I never even patronized this place.
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July 2024 by Jenna Hudson
I’m very frustrated. They never deliver my boxes if they are to big. I try to call them no one ever picks up the phone. I pay for delivery to my house but only get it half the time. It’s very ridiculous.
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July 2024 by Carla Schmidt
I have always been met with helpful, fast and polite workers! My mail carriers are also excellent. they bring any oversized packages to my door, always say hello, and are efficiently on time!
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June 2024 by Joe Forshee
I was notified that my Amazon package was delivered to my mailbox and it wasn't there. You call the support number and you get an automated IVR that runs you in circles. Now I have to report a lost package from USPS and report it to Amazon. I wish all packages were sent via UPS.
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October 2023 by Erin Watras
The bar was set so low it was in the ground but you guys brought a shovel! Despite leaving homemade baked goods or cash tip for our postal worker every Christmas he has, for reasons unknown to me, decided that he doesn't need to provide us with the full range of postal services. I am under this assumption since for the 2nd day in a row he has put down our flag and left the letter and money to mail it with in our post box! Do I have to "know someone" or pay extra to get decent service? I ask fully expecting to never receive any contact from the Waynesville post office....I mean why would they suddenly start providing customer service now? Right?
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September 2023 by scb7253
Not holding mail as requested, so shoved inside mailbox until sticking out back and getting wet. Can’t give zero stars. They definitely practice selective delivery
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September 2023 by Cindy Coan
Great service and speedy pick up. Every time we come here, the people who work here are extremely polite and friendly.
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August 2023 by Lee Lee
They consistently dot Not “attempt Delevery” then leave a card saying item heavy and want someone to come pick up. Then they tell Amazon they “attempted Delevery”. They don’t. We have cameras and people at home all the time.The other thing they like to do is leave a card saying to “heavy for this load” and tell us to come get it. Then tell Amazon it “delivered” this happens Amazon monthly. Waynesville USPS just doesn’t want to bring boxes or anything heavy.We find smaller packages laying on the street. And we have had people from another neighborhood come to our house and say “we found this package in the middle of our road” this particular package was worth over 100$It’s one thing to be understaffed, it’s another to keep lying and telling people they attempted to deliver, or that they did deliver and then ask us to come pick it up. United States, Postal Service, Waynesville, North Carolina has been this way for the last 8 years at this location that we’ve lived at.The only time that we find an Amazon can keep their promise on a delivery day is if they use UPS or FedEx. Those guys are great.Can we get some new leadership out in waynesville?
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August 2023 by Samantha Summey
Was supposed to get my package on Thursday then it got delayed to Friday and now I get a message saying that they couldn’t access the delivery address which is a lie because I have had FedEx deliver today around the same time and also had UPS deliver today and they had no problems delivering. We have road work on our road so they just didn’t want to drive through it I guess and just left. I will be going to pick my package up Saturday morning because I don’t trust them to try and deliver it again.
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August 2023 by Bryan Cooper
Not that they care or check these reviews, but add us to the list of people not getting packages delivered for whatever excuse they can mark in their system. "package too large," "no access to delivery," etc etc. Expensive and perishable packages are just left on the road leaned up against our box. We have made several complains and nothing changes.
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August 2023 by Stefani Love
I freaking love the postal service. They did that song Such great heights. They are also overworked and under funded and under appreciated.
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August 2023 by Sassy Mericle
Great service and speedy pick up. Every time we come here, the people who work here are extremely polite and friendly.
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April 2023 by Michael Lampen
People here do not know what they are doing. It’s also painfully slow. Took 45 minutes to watch them figure out how to mail an international package.
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March 2023 by Suzanne Phillips
Before today, I have never had a problem with mail carriers delivering packages larger than my mailbox to my door. I got a notification this morning that the larger package I was expecting was undeliverable. Upon calling the post office, I was informed that they didn't deliver packages to homes that were distanced from the mailbox and I would need to come to the post office to pick it up. Excuse me, but isn't my box where the local post office requested it be placed??? And didn't I pay a fee to have my item delivered to me??? I asked that the package be redelivered to my door as usual and was told it would be. I went out couple of hours later only to find my $200 package propped up against my mailbox, which (once again per USPS request) is not able to be seen from my home. It's very fortunate I had to go out, otherwise my expensive package could have ended up anywhere. I completely understand that mail delivery is difficult during periods of snow and ice, but a beautiful 65 degree morning is a different story. In case you were wondering- I live at the end of a short road mail carriers pass daily, not 10 miles past the middle of nowhere. So speak up; politely, but firmly insist your package be delivered according to instructions, and don't let this become the new normal in rural communities.
