-
July 2024 by James H.
I walked in for the first time and was sent there due to an amazon return (drop off location) but I'm glad I did. The staff was friendly and helpful.
-
July 2024 by Richard Bateman
Beware! Print/Scan machine jammed and destroyed my original document. Staples attendant said "Oh, yes, that machine is ALWAYS jamming". I ask, why does Staples allow a defective machine to stay in use? Apart from that this store is chronically short of staff. You can wait 10 minutes to check out because the only employee is busy taking care of Amazon returns. I will now shop elsewhere. Evidently Staples could care less about a frequent shopper.
-
July 2024 by Paula
As always, Staples service representatives are friendly, kind, and helpful, even when they're crazy-buzy!
-
July 2024 by Julie Leatherwood
I'm quite satisfied with my experience at Staples and will continue to rely on them for any future computer needs.
-
May 2024 by Me Pi
Lack stock. Store manager is poor manager; lacks customer service for printing, returns, purchases herself. Short employees. Returns too slow and frequently have a glitch
-
April 2024 by Scott Rader
So this review is about the Waynesville Plaza where Staples is located. The place is falling apart at the seams. The parking lot is nearing the quality of the Third World. Potholes massive and the entrance and exit has an uncovered trench that's getting worse by the day. The volume of traffic is only going to increase with Staples being the return location for Amazon now, and massive apartment complex next door.
-
February 2024 by Painting America
They always have what I need, but often times when there is nothing going on at the printer area, they attempt to charge me an extra fee.
-
December 2023 by Susan
Smart aleck red headed guy made us wait and ignored us at the counter. We placed an order for prints by email, and it’s all we can do to get a confirmation that they’re ready (they’re not. We’ve been told twice now to come back! It doesn’t take other printers this long... he was able to help other people in line get their copies and prints?). We waited in line and the guy helped literally everyone else in line before us, including the person at the self-service copy station. Then he told us he’d be right with us, and left the counter…to stock stationery.Since one of us is a person of color, I suspect it’s related to r a c ĩ s m. That’s really the only conclusion I can come to since this guy was so bent on helping everyone BUT us.
-
December 2023 by A.I. Bryan
This beast is not what it used to be. They stopped carrying folding tables and added coloring books.
-
December 2023 by Alfred Bryan
This beast is not what it used to be. They stopped carrying folding tables and added coloring books.
-
October 2023 by Alicia Bostic
Mismanagement starts at the top. I came in today for printer ink, I was really hoping for a quick trip as I’m pretty busy today but I ended up standing in line for more than 15 minutes because there was nobody to run the register. When I came in I went straight to get my ink and immediately headed towards the checkout, I saw one female associate and another male associate, the female instructing the male to show/explain products that some other customers were interested in. The female disappeared. There was a note on the registers saying go to print and ship for check out, so I walked over there and stood behind a lady who was waiting to ship something. After so long she got fed up and left, after about 15 minutes I called you guys and asked if there was someone there to help me. Whoever answered (female) said well he’s busy with a customer right now and that he’ll be there to help you in a moment. Obviously however answered was in the store, she saw me come in as well as the influx of other people… How could she leave her coworker there by himself? I’ll give you two stars because that guy was working twice as hard as he should’ve been because no one else was. This is a failure in management.
-
September 2023 by JERRY E CONLEY
It's nice to have a Staples in town for quick supplies, however their printing department is lame. I had ten copies to make , the store was empty. There were two people in the department. I didn't want to go through prepayment with a credit card, I just needed10 copies. One person said they couldn't copy it for me ,the other offered to write up an.ordwr useless
-
September 2023 by Lordocasl
Few employees.But the ones that were there were very helpful and polite.Several items didn't have prices.That's always annoying.
-
September 2023 by Fitness Pups
Manager Jennifer at the copy & print center is Rude. I now go to Print Haus, they are wonderful over there.
-
July 2023 by Sheila Fee
While visiting in Waynesville, we realized we had to print, scan, and email a document.Becca was sooo extremely nice and a tremendous help to us with navigating our iPhones. We did not get to say goodbye as she went on a lunch break, but she is a great asset to the store and we so appreciate all the help and time she spent with us ?
