-
March 2024 by E BamaBratt
Wishing there was a negative star! When your waiting all day for your mail, because it's never a regular time or even close, and it shows your mails coming, I mean they had to scan it for it to show up on my end correct!?!. And when they show up there is nothing? How in the haties is that?. This is not the first or 5th time either. How would you feel getting a birthday card with a cigarette burn through it? I had one made special ordered, had a nasty cigarette burn right through the middle. They blamed everyone but the delivery driver. Blamed me, the business where card come from. And they never did anything about it. I was just out the money and a card plus had to go just buy one as there was no time to reorder. But mail for today is important and something to be worried about when it doesn't show up. No skin off their teeth as no responsibility is ever pushed upon these drivers when they make mistakes.
-
February 2024 by Marc Waters
I am currently standing in line. I count 8 people in front of me with only one clerk working. Two workers are on the outside carrying on with a male calling a female a “bag lady.” Hilarious! So glad that is more important than helping to alleviate the line.
-
January 2024 by Marty Williams
Charles has been our post delivered for several years now he has done a great job. Thanks for having super people like Charles Rehobeth Rd Waxhaw, North Carolina.
-
January 2024 by Dannie Tuggle
Our new carrier is terrible. To day January 10 2024 they jammed my package in my standard size mailbox and I have to figure out how to get it out without breaking the package or my mailbox.
-
December 2023 by Susan Kellett
I have been going here for three years, both for business mail and personal and they are all GREAT. Very helpful and polite. Know their jobs.
-
December 2023 by linda terrell
The customer service here is the best! They may have gotten a bad reputation from years ago but I've been going here quite often for the last couple years they are always pleasant and helpful!
-
December 2023 by Hunt Ship
Today my package tracker said that a delivery was attempted but was unsuccessful. First of all, what the heck does that even mean??? How do you attempt and fail a delivery? I live in a regular neighborhood with nice paved roads and an easily accessible mail box. We keep our leaf pile far away from the mailbox. It could not be easier to pull up, deliver the package, and drive away. The mail carrier did not even try, he drove straight past my house without even trying to deliver the package. I called UPS to try and figure out what was happening, UPS told me to call USPS. USPS phone number kept telling me that COVID-19 test kits were available for US residents instead of telling what was happening with my package. Latest update says that delivery will be reattempted on the soonest possible delivery day.
-
October 2023 by Neel Hippalgaonkar
I had submitted a service request last Friday which was 24 hours after a package I shipped out was supposedly delivered. I just now received an email saying nothing was wrong and package was delivered on time to the right location. However, the package showed up at the intended location 51 hours after it was scanned delivered. When I called the number given to me in this email, I was put on hold and then hung up on after 2 minutes of holding.
-
August 2023 by Betty Tomberlin
Amazon has postal service delivering packages. I am 76 years old and have to carry heavy boxes up steps because lazy postal worker throws boxes on my wrap around patio for rain and the crooks to get. Sorry work ethic. Reviews for this area are correct-bad!
-
August 2023 by Lauren Fidurko
I arrived at 11:42am and the doors are locked. Absolutely ridiculous.
-
June 2023 by Vicki P.
We haven't received any mail for three days (last Saturday, last Monday and today). I know our regular mail carrier is out sick because she and I are friends on Facebook. Evidently the substitute carrier doesn't know we exist and I guess all our mail is stacking up at the post office. Thanks for your help.Vicki & Douglas Plyler302 Waxhaw Indian Trail RoadWaxhaw, NC 28173
-
April 2023 by Joseph Bennett
I have numerous packages come in from various companies and if the package is too large to place my mailbox I have to take time off work to go to the post office to pick it up because they do not know how to use the reverse gear on their vehicles to do a three-point turn to get out of my driveway. I have instructed all companies I have any dealings with both personal and business that if they use the United States postal service I will refuse the package and have it returned to sender.Also for those that have the same problem as me you can do one trick if you order from amazon. Call amazon support and request USPS be deprioritized as a shipper. You have to redo it once a year but it helps.
-
March 2023 by Debra Sain
Instead of using my driveway they decided to use my front yard and now I have a post van stuck in my front yard. And they left it here after unloading all the packages into another van that tried to pull into the front yard too.
-
February 2023 by Sofiya Kozubovskiy
Was sending out a package, and they refused to tape a little part of it up for me…. “We don’t have tape to tape that up, because we sell tape”. Dumbest thing I’ve ever heard.
-
February 2023 by Terry Latif
By far the worst service ever received people behind the counter on their phones and ignoring customers and no one offers to help place is a mess and people are rude !
