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January 2024
Truist in general is terrible but this branch in particular is understaffed and those that are there definitely do not have me feeling comfortable with my money. This last visit helped me resolve to finally switch banks after 14 years of banking with Suntrust.
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October 2023
I opened a new account and they are holding my funds for 7 days. I can't pay bills until they allow me. Bad business not to inform people before they put their money in.
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April 2023
They have my cell phone number as their main line. Tried contacting them about it it but they won’t change their number. Terrible customer service