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June 2023 by Hannah Predmore
The N.P. There, Jennifer, is awesome. She's very professional, on time, quick and thorough. She makes this place an efficient option
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December 2022 by Carol Leisner
Was 8 mins late. Had to run to the bathroom, because I was sick. couldn’t sign in on my phone, from a link they sent me to sign in on. Was told by provider I had to use kiosk, to sign in. Then why send a link to sign in on? The provider had a pt during my appt time, so I had to wait to speak to her. She Told me I would have to reschedule because I was late. She did share I could sit and wait for a cancellation, but there was already one person waiting. She shared it was 3 pm and she would be closing and leaving at 4:30. Very Poor customer service.
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February 2021 by A Jones
Bad experience at minute clinic with NP at Waxhaw CVS.My daughter clearly got a false positive strep test and suffered in pain with no call back from the NP after calling the call center twice.Our daughter was put first priority for the NP to call back within a 24 hour window and the NP never called back.We had to take her to another doctor and she clearly had strep throat and is feeling relief already after her 1st dose.Please save your time and money and don't go there. We have health insurance and the NP said it didn't work and charged us 99.00 instead of the 20.00 copay that was supposed to be charged.They also need to fix this charge and clearly hire NP who cares more about patients instead of a paycheck.
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December 2020 by Nadine Bach
Couldn't be bothered to keep on time to the first appointment of the day despite already being there for 15 minutes. This new testing area they have is horrible. I waited 15 minutes after my appointment time and wasn't called so I left. I didn't get a call until 5 minutes after that even though she knew I left.
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October 2020 by Melanie Mead
It was very late Friday night, when I realized I needed to be seen by a health professional. What a relief to be able to schedule an appointment online for the next morning! Out of COVID concerns, it was good to be able to wait in my car, updated on my wait time by phone, until I was called to come in for my appointment(right on time). The NP, Christina was personable and professional in her words and manner. The updated facilities appeared bright and clean.
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October 2019 by Daniele L.
Squeduled an appointment for the flu shot for my daughter and myself. Arrived 10 minutes before the appointment. Waited for almost 1.5 hours!!!!! Since the check in is done at a computer, there's no one to assist you. I asked to spoke to the manager regarding the wait and no one came. Finally the PA came out. She was very nice. But honestly, unless you have no other option, o would avoid going there. We are new to the area and didn't have a physician yet... Go to an urgent care instead.
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June 2019 by Aya W.
Came on a Saturday morning and they were not open yet even though online said they were. I wasn't able to schedule an appointment online either. I left and returned about 20 minutes later and there were 2 others ahead of me. Signed in and the wait was going to be over 2 hours because of scheduled appointments. Left, planning on not coming back and dealing with my situation. I arrived ho e (about 20 min away) and received a text saying to show up in the next 30 min for my appointment. In the end, the doctor/PA (sorry I don't remember) resolved my issue. Would I come here again? Definitely! Better than going to the ER (it wasn't a life or death situation) but it wasn't something I could wait for Monday either. Just be prepared to pay something (whatever your insurance is or not).
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May 2019 by MaryAnn Olson
I went today around 1:00 pm and it was a great experience. I was a walk in but I was in and out in just a little over an hour. Very friendly and caring service.
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May 2019 by Manash Baruah
The worst clinic we have ever visited. They mentioned the closing time as 7:30 pm and we completed entering all the information by 6:55 pm in the kiosk and waited for 20 min when the lady medical practitioner (doctor?) was talking to someone inside. At that time the wait time was shown as 0. We thought may be she was with another patient. Just 10 min before closing she came out and there was nobody inside. (she was actually talking to someone over phone) and said with a rude voice that she cannot see us now as she shut down everything. My wife requested her and informed that we waited close to half an hour and officially there is still 10 min for closing but nothing worked. We will never visit this place again.
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February 2019 by Gabe Gregory
Signed in at kiosk which stated there was an 18 minute wait. Nurse came out later and stated that I would not be seen tonight. This was at 6:20 and were open until 7:30.
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December 2018 by Dustin Quintana
went there around 6:30 to get my foot looked at I was in tremendous pain. Walked in and there was no one in the store no one in the waiting room no one. Went to sign in and a sign was up saying they were not seeing anyone else that day....again there was not one soul in the store an hour before they closed. If I ever need to get help again it will most certainly not be there they suck
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October 2018 by Abdul Kader
Huge wait time. Two NPs working. Inefficient. Should have faster schedule for flu shots. This is one of their flag ship clinic in the nation and needs to manage better. I did come here last year and it was faster.
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July 2018 by Lani Klein
Showed up first thing yesterday morning for an eye issue. The NP (I assume she was a NP) was very helpful. Gave me a Rx for an ointment which wasn't working for me. I went back to the clinic and caught the NP as she was leaving (I presume for lunch) and she wrote me another Rx for the eye drops that work better for me. I wish I caught her name, but she was very helpful.
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November 2017 by Georgina Moscoso
We went last night for a minor cut on my forehead around 6:55. They open until 7:30. So we though we were fine. When we got there the person who was working there ( i forgot to see her name tag) just open the minute clinic door office with other patient, And said in very rude attittude there were no more attention for the day and we should back tomorrow morning "if" we still need assistance. And when I asked if they can help me with the minor cut, she said they DON'T do those kind of things. So, what they do??? Very rude and the place worthless.
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November 2017 by LeeAnn Crull
Very good experience