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October 2023 by Pattie B
This is a wonderful place to shop. Eric provided information on the mattresses I was interested in and reviewed everything for me. Wasn’t ready to make my selection at that time but I returned later in the day. Eric remembered what I was interested in and patiently reviewed the pros of my selection. The purchase process went very smoothly and I’m confident the delivery will as well. You can’t make a better choice than Mattress Firm.! Ask for Eric.
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October 2023 by Sheila Means
Craig very professional and courteous. Listened to our needs, considered our budget and we bought just what we wanted.
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September 2023 by Pam Futrell
My experience was great. Sales person was very helpful with information on the mattresses I was interested in. It took me no time to make a decision.
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September 2023 by Karen Balentine
Luke was very helpful! He guided us to the right mattress and we would certainly purchase from him again.
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August 2023 by Gay Felch
Luke was very knowledgeable about the products available. He explained the various features and which mattress fit our needs best.
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August 2023 by J. Burnett Realty Group
Luke was excellent to deal with. We visited last weekend and then again today. Zero pressure sales, helpful information and guided us to the right fit for us and our budget.
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July 2023 by Elsa Brittain
Luke was friendly, helpful, knowledgeable and patient as I navigated finding/purchasing two Queen mattresses. Excellent customer service and would recommend Luke/Mattress Firm when in need of your next mattress.
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July 2023 by Vanessa Guzzo
The sales rep was very friendly and knowledgeable. She made the experience effortless. I would definitely recommend.
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June 2023 by Andrea Braun
Our sleep expert, Luke was very valuable in helping us decide which mattress would best fit our needs. He was very consultative in his approach and he was good about not making it feel like a sales pitch. We have not received our mattress as of yet but the store experience was great. Thanks, Luke!
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June 2023 by Betsy Wishert
From the moment we walked in the store we felt welcomed and valued. Luke answered all our questions and more. He knew the information, prices and patiently waited for us to discuss things. I may not have done business there if it hadn’t been for him.
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June 2023 by Barry Winchell
Luke is great! He was extremely helpful, informative and reasonable on his sales presentation and assistance. Much appreciated.
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April 2023 by Cary Chaney
The staff at Mattress Firm in Waxhaw, NC and Miami, FL. is nothing less than exceptional. They make the entire experience an absolute pleasure!
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April 2023 by Miriam Aneses
The salesperson, Hannah, was so helpful. Despite being on crutches, she pulled down two mattresses. An 8 inch and 10 inch so I could try them out. She explained the terms of sale thoroughly and made it very easy for me to decide.
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March 2023 by John Tompkins
Luke was awesome. Answered all our questions, educated us. Great Experience!!! Let location looking forward to delivery day. Thank You Luke.
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January 2023 by shantothenon
First time shopping at mattress firm, and best experience ever! My sleep expert Hannah provided me all the informations and answers I needed. She is super cool, patient and helpful. Definitely will recommend and will come back! Thank you for such an amazing experience.
