-
November 2023 by Jackson Owens
Have been taking our cars here for years. Alex has always been super friendly and honest about the work they're doing. I can always trust these guys.
-
November 2023 by Trevor Daino
Exceptional service and fair pricing at Henn Automotive. I had several issues with my car, and none had been addressed at another dealership repair shop. I was very relieved and grateful for the expertise and support that Henn provided expeditiously. Highly recommend!
-
November 2023 by Lauren Hamilton
Called in asking ab diagnostic’s appointments because I thought I had a valve knocking and they told me to come in and they would listen to it. Looked at and listened to my engine and then filled my tires for free.
-
October 2023 by Darrell Zamora
Brought in my 1955 Ford Fairlane and they did a phenomenal job. Communicated through the whole process, were super honest about what needed to be done, and the car runs great. Couldn’t ask for a better experience. Will be taking my other cars here.
-
October 2023 by Sarah B.
Above all honest. Did a great job. The price was fair. Did job in the time it was promised. Easy to work with. Will be going back with any problem that may come up.
-
September 2023 by Matt Falcone
Henn Automotive earned themselves a repeat customer this week. If you are like me and usually go to a dealer...do yourself a favor and get a second opinion/quote from Henn. You will be glad you did.They are a bit backed up (I understand why now) but if you can handle the wait, its worth it. Friendly, experienced staff, very professional and didn't try to oversell me on unnecessary repairs. Best of all, much more reasonably priced than a dealer.Services: General repairs & maintenance
-
September 2023 by Martin Lane
Mike and his crew are by far the best in Waxhaw. I know when I take my car there that the work will be honest and done well.Services: General repairs & maintenance
-
July 2023 by Kristen Strickland
I highly recommend Henn Automotive as the AC and parts died in my 2008 Honda CRV. Their service was prompt, professional and appreciated. The cost for labor, parts and service was reasonable. And my CRV was ready for pick up at a great time at end of the day. Everyone was pleasant over the phone and in person. I will be back (but hopefully not soon haha). Thank you!Services: Auto A/C recharge
-
May 2023 by Cut Team
If you have a well respected business Mike, you should care about the feedback and not just take customers monies. We had to keep returning everytime you did work on one of our vehicles..I think more than 4 x is enough and letting you keep that 1200.00 +dollars for a experience that I will be aware of ...when having any dealings with shady talking mechanics.Service: Steering & suspension repair
-
April 2023 by Eben Hill
Not sure if this will stay a 5-star review, but my car isn't broken anymore. My father Michael brought it in--- only time will tell.
-
March 2023 by Kevin Mathews
I’ve been having transmission problems for a very long time on my 2013 f150 and they diagnosed my problem and gave me all the Ford paperwork explaining to me it was a safety recall on it. 10 years or 1000000 miles If it wasn’t for them I would have never known information. I will give them a 10 of a 10 . Thank you Henn
-
March 2023 by Jeff Weise
I've TRIED to take my vehicle here twice now for a simple spark plug change. I was told by the person that answered the phone that she would have someone call me back in a day or two. Well, I'm still waiting. I tried calling back during business hours but nobody answered. I'm over it.
-
February 2023 by grant wrenn
Having issues with front rotors one was completely locked up. Everyone I called said a week before they could see us, Henn understood the safety aspect and told us they were short staffed and busy but to come in ASAP. They got the job done without cutting corners and without lieing about the work.Services: Auto engine diagnostic
-
February 2023 by Rachel Brizell
I’m very happy with the service I received from Henn Automotive. Professional people with great customer service. I feel like I found a mechanic business I can trust which can sometimes be hard. I will be back for all my car’s needs.Services: Oil change
-
February 2023 by Fred Madden
I don't often leave reviews but felt like this was the least I could do for these folks. Had a mysterious/very intermittent issue with acceleration (or more lack of acceleration) on a Toyota RAV4. After multiple tests/test drives failed to reproduce the problem Brooks rode with me while I tried to make it happen myself, also without success. I fully expected to reimburse them for the time they'd spent on this but they just handed my my keys and told me there was no charge. I've personally found this kind of service very rare these days.Service: Auto engine diagnostic
