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July 2024 by Kearstin Norman
We got a unit about a year ago to keep our extra items we couldn’t hold while traveling. Everything was fine until move out day. There was rat feces EVERYWHERE.
We got all of our items out and over 40% of our stuff was just ruined. Books were chewed up, dead mice in our boxes, sentimental items just covered in feces.
We called the unit employees and it took 2 days to get someone to answer the phone. Once they finally called us back we were told it was because food may have been brought in by another unit and unfortunately we took the loss because of it. Then they proceeded to say people don’t normally rent units for as long as we had (which a little less than a year doesn’t seem that long to me, considering when I got the unit I told them it would be around a year timeline and they didn’t seem put off when it came to renting it) and because we had been there so long they weren’t able to catch the problem sooner…..
So I guess my advice is don’t rent from this facility if you’re planning on being there longer than a couple of weeks…? Unless you want rodents and ruined items!
Also, they offered us $60 refund after we told them how messed up this whole thing was, and I actually laughed. That’s 1 month of rent. We’ve paid over $700 to have half of our belongings destroyed because their facilities are not sealed/secure. Find a different storage unit and save yourself the heartache we had
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May 2024 by Tammie Parrish
Good clean place to store items. Highly recommend!!
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March 2024 by Court Garris
Love these guys! Have had units here for a loooong time and they have always gonna above and beyond to help! Would highly recommend!!!
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August 2023 by Sandra Puskas
Pretty great people. They always do their best to take care of you. I have had a storage unit or 2 with them for years.
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August 2023 by Penny asby
Very clean. Easy to drive around storage units. Nice, professional staff!
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August 2023 by RWW Enterprises
Professional, well run and clean climate controlled storage facility. Highly recommend!
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May 2023 by Emily Edwards
My husband and I have used cli-co twice. They unlike many storage facilities in the area do a great job of communication and have done everything they can to meet our storage needs. We appreciate their professionalism and communication.
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April 2023 by Laurie Smith
We just barely got our spot, so far so good.
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March 2023 by Quarterdeck Marina
Always a good experience with Cli-Co storage. The guys in the office are always helpful/friendly and everything is always neat and clean.
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March 2023 by Lewis Whitley
Best storage facility in Washington!
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April 2022 by Elizabeth Boyd
Cli-Co has multiple locations so I was able to find a storage unit near me. Things always look clean and well maintained and the staff is extremely helpful!
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April 2022 by Vaughn Smith
This facility is what I have been looking for in this area. Great location , clean facility, and a friendly staff. Bravo Zulu.
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March 2022 by josh hardison
Very high quality facility, and great overall operation. Friendly staff, below market pricing. Very popular at all facilities, so availability may be an issue, but they're constantly buying or building more.
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February 2022 by Bonnie Watson
Went there for an auction. Very clean and well kept. Also climate controlled.
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January 2021 by Sarah Saxe
We have used Clico on 5th Street 3 times. Each time was an excellent experience. Most recently though, Jennifer and Robert went over and above. The packers left behind the supporting frame for my bed. After trying to get the matter resolved with the moving company, Jennifer shipped the item directly to me.
