Northwest Ace Hardware is a locally owned and operated store committed to being a helpful part of the community. The staff is consistently described as friendly, helpful, very nice, patient, and knowledgeable. They offer excellent customer service, with staff personally walking customers to find items and going out of their way to assist, such as by finding specific products or connecting customers with additional help. The store provides quality products and convenient services like assembly and delivery. Customers report getting what they need quickly and appreciate that the helpful, community-focused service remains excellent even after a recent name change.
Ran there during the prep for the ice storm and they are running a well oiled machine. They’ve got someone outside that greets you before you get in to help you find what you need. A ton of staff on the inside was well. Thanks for the help!
January 2026
Victor original rat trap and power kill rat trap worked so well
November 2025
Great local store. Employees are very helpful and they have a bit of everything.
