“Everyone in Bank is very nice and helpful and friendly ☺️ general and will talk to you....I would not ?? chance my bank for not because.. you can find good friends like that's.no one nice like them”
“The Winston-Salem branch of Charles Schwab has been extremely helpful to our business. My business partner and I decided to open our company’s SEP IRAs at Charles Schwab because we both have Schwab accounts and have been happy with the performance of Schwab and the ease of doing business with them. When we needed to get more employees who qualified for our SEP IRA added, Jesse at the Winston-Salem branch was instrumental in ensuring that we were able to meet the timeframe that we were under to get them added. He had great follow through, contacted us with updates, etc. I would highly recommend Charles Schwab and Jesse at the Winston-Salem branch.”
“Our branch used to be on Reynolda Road in Winston Salem, NC, but has moved to 2095 Peace Haven Road. Regardless, this has always been the bank to go to for friendly service where people remember your name and are eager to help.Highly recommended in every way.”
“Thank you to Ms Bryanna Johnson (Fin Serv Rep II) and Ms Susan Alley (Sales&Serv Rep III) to treat me such as important eventhough my money is just a little, thank you so much for your treatment without any different.”
“Having lived in various states throughout my life I have probably dealt with more than 20 banks. I find Fidelity of Kernersville to be outstanding. People like Bertha and Gale make all the difference in the world. I couldn’t be happier with Fidelity and would recommend them to any of my friends if I had any.”
“i saw that someone by the name of Lisa gave this bank a (1) star....and i am not saying that she didn't have a legitimate reason to do so... however, as for me... i moved to winston salem in 2013 and started banking with these folks...and have been in the office a million times...not once have i witnessed a dissatisfied customer or have I myself been mistreated...on the contrary...often times when people walk into the lobby they will greet each other and actually hold a sincere conversation... as for me. i am always cheerfully greeted...(which all businesses should do) and it doesn't feel fake. They are pleasant, always there when they are suppose to be there, courteous, professional, the gentleman that helps me with the loans and customer service has always been exceptional in his work and i have always been super satisfied....i decided to write the review on this bank, because i also have an account at bank of america on stratford rd, next to harris teeter and i recently had a very terrible experience there and it is not the first time. I wrote a one star review for them...and realized that i had never given these folks a 'GOOD REVIEW" AND THAT THEY DESERVED IT.... REGARDING bank of america, i keep that account as a Christmas account for someone....but it is not my business acccount... anyhow...stay away from bank of america and I would use the 1st citizens bank...office on trenwest drive... to me each bank is almost as an independent running business... actually most franchises are that way...and within a business with multi locations...there will be good and bad...(there might be other 1st citizens offices with bad customer service..yet i have a sense that the company has a real culture of customer service, unlike Bank of America, where their culture is mainly of bad customer service) .however....it all comes down to the people at that place.... and the folks at 1st citizens on trenwest drive , have never failed me, so i felt that i wanted to give them 5stars...just because ! .... thanks to all of you at 1st citizens! I appreciate you ! and to all you folks. (stay away from bank of america ! if you value your money! )”
9AM - 5PM
401 Knollwood St, Winston-Salem“I've never had such personal attention in setting up bank accounts. If their ongoing customer service is anything like it has been joining, I expect nothing but positive experiences ahead.”
“I came this this bank to cash a check for my new job and I quickly fell in love with their amazing culture and hospitality! 10/10 best bank if your looking for great customer service and swiftness!”
“By far, The best bank I've ever banked with. I will always be a customer of Pinnacle. They are all extremely friendly and helpful. They always greet you with a smile. Love thus bank!”
“Conveniently located downtown on the corner of 2nd street and Main. Street. Has an outside, 24 hour walk up, Atm if you dont have time to go inside. Very open and safe even at night.”
9AM - 4PM
205 E Mountain St, Kernersville“The opening of the account was quick and Nikolas Kastanis was very kind in helping me with a person to translate the parts that I did not understand well, excellent service.”
“Visited Food Lion. There is a older woman with a low cut hairstyle and she rocks. She talks to my gbaby and he just laughs so much when she speaks to him. She even bought him a cowtale even though I had cash. She has a pleasant personally and always smiles and greets customers. East Winston location is awesome. Thank you guys. Keep up the good work.”
9AM - 6PM
3200 Truliant Way, Winston-Salem“It was great April was wonderful and helping me decide what checking account and savings and what I could do in the near future everybody was just super nice there.”
10AM - 7PM
320 E Hanes Mill Rd Unit 4, Winston-Salem“First bank I have used in NC. Love them always pleasant tellers. Great place to bank at. Reasonable help even on down times. Greatfull for the experience and continued ransactions with them.”
9AM - 6PM
893 N Liberty St A, Winston-Salem“I love Truliant! In the two years I have been a member, I have been more than pleased with the services offered and the way I've been treated. My only complaints are the fee for insufficient funds is extremely high, which puts one further in the hole and makes it even more difficult to recover, and there is not a branch or ATM close to my home. Otherwise, I am extremely satisfied being a member of Truliant Federal Credit Union.”
“I’ve been here about 3 times so far and my experience with tyler has been amazing! He has such a positive attitude and never fails to fix my banking problems (give that man a raise)”
10AM - 7PM
320 E Hanes Mill Rd Unit 4, Winston-Salem“First bank I have used in NC. Love them always pleasant tellers. Great place to bank at. Reasonable help even on down times. Greatfull for the experience and continued ransactions with them.”
“This bank has been my bank of choice since it opened in Walnut Cove. All the staff including Danielle have been friendly, helpful and professional in all my dealings with them. I have not seen any of the things others on here are talking about.”
9AM - 6PM
7780 North Point Blvd, Winston-Salem“Truliant has always treated me good when I go to do my transactions. They make me feel important and they are very courteous and they are Professional. They handle the transactions very quickly and precise. Thank you for your good service.”
8:30AM - 5:30PM
4985 University Pkwy, Winston-Salem“HI LAGOOGLERS!!! State employee's credit union is an amazing bank. Yes they are still a bank and banks make money but the Definitely help their members. They have some top tier life elevating services and I DO NOT recommend messing things up with this financial institution. This particularly SECU was really clean and inviting. The atmosphere was a total vibe!! Thee best kind especially around the holidays. Its always a plus too walk into a bank that has a good vibe especially when they are housing your funds. Also i be annoyed as all hell walking through those doors on bill pay days ?? but anywayzzzz the employees here are so amazing even when they are short staffed they provide great A customer service. ? meka and cj are always welcoming with warm helpful smiles. ? that trained with willy wonka nem at the chocolate factory too with the chic fil a workers. ?the establishment was also well decorated for the holidays. Everything was well put together and just so festive!!”
“I have banked here since moving to NC 17yrs ago and they have been amazing at both the Rural Hall and Kville branches. Ruth Dowell at RH, Debbie and Molly at kville. Thank you!! THall”
“From my first day as a member each person on staff has made me feel welcome and recognized me. April helped me strengthen my credit rating and then purchase a used car.”