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October 2022 by Evan Swerve
Can someone answer the phone?
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October 2022 by Evan Sweere
Can someone answer the phone?
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March 2022 by S D.
I would give this place zero stars if I could just because I left something in the store this morning and no one picks up the phone in any departments after multiple attempts. They need to change their answering service that promotes a great customer experience to we are unavailable now please come into the store to speak to an associate if you have any issues with our products or services. What a freakin joke!!!
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February 2022 by Penelope D.
their produce section was lacking and a lot of it was rotting. berries rotten and broccoli rotting. almost no meat selection
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January 2022 by Tim H.
Horrible customer service horrible horrible horrible I guess you got to be a special person to get someone to help you there I'm done with Walmart I don't care what it cost me
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December 2021 by Trevor H.
The Walmart associates I came in contact with today provided great customer service! Connie at register 5 was absolutely incredible! I complimented her on her customer service and she just responded that she just wants to treat every customer how she wants to be treated. I don't expect much from a Walmart but this was exceptional!
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October 2021 by Anita B.
So I placed a online order with Walmart for groceries, I live in a senior citizen building. My order was brought and left on ground outside of building, no bell was rung, and mind you big order with to 35 bottles of water. When I got email order was delivered, opened my apartment do to discover food outside . Had to get assistance of my neighbors to get food on a cart to get inside. Store was not in anyway concerned. I was hung up on, placed on hold , before I finally found someone who apologized, and offered a refund for parts of the order that was incorrect. Not a good place to get online groceries.
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September 2021 by Anissa W.
9/12/21: This is my first visit to this location. There was plenty of parking available. The store was neat, clean, & tidy. There is a salon & a Dominos inside. I only went for a dress shirt for my shirt. Luckily they had his size. It was a reasonable price as well. We used self-checkout & the Walmart staff member was very rude. I hate shopping at Walmart as is, so this just gave me another reason to shop elsewhere. Other than that, it was just like any other WM. Nothing special. Cookie cutter like the rest.
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April 2021 by Pam M.
The store itself is decent. Curbside pickup is awful. I ordered about 8 items, and one of them couldn't be shipped so I went to pick it up. When I got there, I parked in the Pick Up area and called to tell them I was there. They said that someone would bring it right out. After 20 minutes or so I called again, and they said the same thing. After 45 (!) minutes I called again, and they said the same thing. I said that waiting 45 minutes for curbside pickup was ridiculous and that I was coming into the store to get it. I shouldn't have waited so long, next time I'll just go straight into the store.
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March 2021 by Heidi H.
I don't know why this place is so busy stock is out was sent here for an item I needed ordered on line it said they had 4 drive over an half it to have my order cancelled and NO ONE answers a phone lune to ask a question! If you go here best of luck!
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March 2021 by Sarah S.
Very long review ahead: My experience at this Walmart yesterday will most definitely be my last. I go to this Walmart because it's right behind my workplace and I do grocery pickup once a week. I placed this week's grocery order Sunday morning, and have never had issues with picking up my order on time. I get off work at 4:30 on Monday and have a 4-5 pickup window at Walmart, so I sat and waited because I had gotten a notification that my groceries weren't finished being picked yet... keep in mind I placed my order over 24 hours in advance and have NEVER had this issue before. I used to work as a personal shopper so I know the demand is high during the pandemic, but yesterday was absolutely unacceptable. I typically can get off work, head over to Walmart and pick up my groceries and then do my 40 minute commute home within minutes of being off work. Yesterday, I waited, and waited. At about 5:05, still nothing, so I called the store. No one answered, and at this point I needed to get my errands done and head home. So I went ahead and parked in a pickup parking spot, and this guy came up to my car, so unprofessional and rudely barked at me asking my name and telling me "it's delayed." No apologies, no courtesy, nothing. I asked if I could pick them up tomorrow because I have a long drive home, and he said "yeah, you can pick it up tomorrow." Mind you, the ENTIRE pickup parking lot area was filled with cars who were just sitting waiting for groceries and no one was tending to them during the 15 minutes I sat there. After he walked away from my car, I got a notification saying my groceries were ready so I ended up staying to get them. It took a good ten minutes from that point to finally receive my groceries from the guy who was so rude to me to begin with. Not to mention, I'm lactose-sensitive and they substituted my Greek yogurt with regular yogurt. They made so many substitutions and typically I have the ability to approve them or not, but no one asked me about them. Will NEVER return to this Walmart again, for any reason. I didn't get home until after 6pm, when I should've been home at 5:15 at the very latest. Get it together.
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December 2020 by Lucy T.
Don't answer the phone, stock sucks, always out of everything. Same day pick- up is a joke as you have no idea what DAY you will receive it.
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June 2020 by B G.
Literally the WORST Walmart store, especially considering it's great location. Lived here for 3 yrs and there is never inventory- they are constantly out of staples in grocery and everyday essentials. Even the selection of hair products, soaps, shampoo, etc is horrible! And I can't tell you how many times I've ordered "same day pickup" online only to get a notification they cancel my order due to being out of stock (after it showed "in stock" when placing order. ) Their online system for inventory is not maintained AT ALL. I know it's "Walmart" but i would expect more from Wake Forest.
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June 2020 by Catherine A.
Since we've moved to the area this Walmart has messed up my delivery and curbside pick-up EVERY time. In THREE years that didn't happen a single time in South Carolina. A few days ago I paid $10 for delivery, and only received half of my order. It took them not one, not two, but THREE trips to get the items to my house. I had to wait TWO days to get the entire order. AND today, I did curbside pick-up since they messed up my delivery order so bad, and they left $25 worth of meat out of my order. I noticed while I was unpacking my groceries. I called, and requested them to deliver them. At first they said sure no problem, and when I didn't hear back after an hour I called back. I asked to speak to their manager. Manager Jennifer came to the phone, and said I was told wrong, and they can only refund my meat order. I told her that obviously she is not managing her store well if orders keep getting messed up this bad, and customers are being told the wrong info. She said she was sorry I felt that way, told me to have a blessed day and MANAGER JENNIFER HUNG UP ON ME. I had to call back and speak to Associate Samantha to make sure I was refunded for my meat purchase. Who knows if that will actually happen, but I will NOT be shopping at this Walmart location EVER again. Thankfully Lowe's foods was able to deliver my meat that was left out of my order within an hour, and our dinner was saved!
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April 2020 by Jim P.
Most employees are friendly and helpful, some not so much, like they are just doing time. I don't like the way they've reorganized the grocery items, it is very hard to find items now, not in areas where I'd expect them to be. But perhaps I will get used to it over time. Good prices on most items compared to other grocery stores but not always the best. Lately I've noticed they are out of many items: TP, meat, seafood, frozen pizza, eggs, butter, cheese. That is irritating. "\_(ツ)_/"