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March 2024 by Doris L.
Had to wait about 20 minutes to pick up a prescription that my doctor called in to the wrong pharmacy (Walgreens), and every person ahead of me had an issue. When I asked Walgreens to transfer another prescription they had on file, they said I had to have the other pharmacy call them to have it transferred. The other pharmacy called them, and Walgreens accidentally deleted the prescription during the transfer, so now this other pharmacy had to go back to my doctor to get a new RX created. Would NEVER use them again. What a $hit show.
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February 2024 by Spencer
Staff never at registers to checkout. Quicker to drive out of the way to the CVS downtown.
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December 2023 by Robert Shankland
Helpful staff that are kind and patient with customers
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November 2023 by David Woody
Very slow at pharmacy drive through waited 50 minutes to pick up a prescription. Had to wait 10 minutes at the window watching people work before we were even acknowledged. Harris teeter hands down better. Avoid this pharmacy
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November 2023 by Lauren Anderson
The staff at this pharmacy does not seem to respect their customers’ time. I’ve waited to write this review to give it a few chances but consistently, I’ve seen the staff leave the drive thru and the front desk to go to the back to do something and talk to each other. There is also an older woman with short hair who seems to go almost intentionally slowly when processing transactions. Also, there are two lines for the drive thru but they often have the 2nd line closed. It will usually take about 20-30 minutes to pick up your prescription when it’s ready just due to how slow/understaffed they seem to always be. Here’s a photo from 1:50pm on a Wednesday. The 2nd window has a cone so we can only form a single line. I am going to switch pharmacies after this.
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November 2023 by Greg Harper
Great pharmacy! Caleb and the techs always work their hardest, even though Walgreens decided to drop 100+ shots on them with no extra help for the flu season. They’re always slammed but care for their patients!
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November 2023 by Adam Purcell
they extort patients for name brands (20x$) by not re-stocking generics and waiting until friday night to reveal that info, leaving one no choice but to be extorted under duress. Completely unethical. run the other way!
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October 2023 by Tashae Barber
Absolutely horrible! I called the pharmacy department to speak to someone about a prescription. No one ever answered the phone. I was put on hold and looped around for 20 minutes before the call was dropped. I called back still no one answered the phone. Horrible! A waste of time. I’ll stick to CVS.I wish I could take the 1 star away. It’s a negative star for me.
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October 2023 by Aly Hajzus
Most horrible Walgreens I have ever been to. I have never had an easy transaction at this place. We attempted to avoid going in by doing the express pay for our prescription and they refused to help me unless I wanted in the line of ten people even though I already paid. Avoid this place at all cost. We will never go back.
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October 2023 by Jeffrey Raub
Absolutely the best pharmacy around. Caleb will go above and beyond to answer your questions, and make sure you are completely informed. They are always busy, because they are the most knowledgeable pharmacy with the best hours in Wake Forest.
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September 2023 by Mattie U.
Was 20 minutes early for vaccine appointment. Checked in okay. Said they would get me paperwork to fill out. 40 minutes later no paperwork. I went to the consultation window. Said I wanted to check on my vaccinre appointment. An assistant started to answer when, apparently the pharmacist said I needed to use the other window and slammed down something hard and loud on the coubter, He did that a second time, then he administered a vicine to another person with a later appointment than mine. The assistant who then administered my shot 55 minutes later than the appointment time. She was very professional and apologized. I said the person was very rude. Have been a customer of Walgreens for over 20 years but I wont be going back to this store.
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September 2023 by Nicole Hamlin
Never told me that my full prescription wasn't filled. I found out after not getting better for 5 days, reading over my doctor's notes, only to notice that Walgreens gave me half the order. I go back to get the other half, they tell me they need another 30 minutes to fill it. I come back 30 minutes later, as asked, and after getting an email saying the prescription is filled, only to hear it's on backorder.
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September 2023 by Kaleb Bishop
My wife and I were having no luck getting a coupon to work for a prescription. After countless phone calls and trying to figure it out, we nearly gave up. Thankfully Hasina, the pharmacist, took it upon herself to make it her issue and to figure it out for us. After almost a week and her making more phone calls than I can count we FINALLY got the company that issued the coupon/insurance to make it work. Without Hasina we never could have gotten the medicine that my wife desperately needed. She did not have to take the time out of her week to put in so much effort to help us, but we are so thankful she was so selfless in doing so. Thank you Hasina!
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August 2023 by Rebecca M.
This is one of the nicer Walgreens with friendly employees and a clean store. It is well stocked so you can find just about anything you might need. Like a lot of places they are short staffed so there may be waits to check out.
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August 2023 by Megan B.
Horrible customer service and not informed at all. The phone was picked up and put on hold several times. When I was actually able to get ahold of someone they were terse, uninformative, rushing to get off the phone and ended up hanging up on me in the middle of a question. I was polite and patient. This is disappointing and a shame. Do better!
