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January 2024 by Scott Sanderford
The best personal service I have ever received from a pharmacy.
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December 2023 by Ed Evon
I have been a customer of Village Pharmacy for a few years now and have never had a bad experience. Phoning in prescriptions and picking them up is always easy. Any questions I have are answered assuredly. But moreover, the staff is professional, friendly and does not hesitate to make sure I am taken care of every time I am there. I highly recommend.
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December 2023 by Jessica Frederick
GREAT service! GREAT prices! If you have any problems with insurance this is the only pharmacy to use. They will figure it out and help you. Need to talk to the pharmacist? No problem. Only downside is hours.
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December 2023 by SUSAN PELLICCIA
Wonderful customer service - highly recommend for all your pharmacy needs.First time with several questions - Lorrie was extremely helpful .Will definitely recommend!
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November 2023 by Bobbie R.
My husband and I left this Pharmacy after being treated poorly. Our adult daughter needed a pharmacy close to her, so I suggested she give them a try, in hopes things had improved . Sadly, NO improvement. She called twice to ask about her prescription that was called in and stated she needed it tonight. She was told," we have the medication but you will need to wait an hour or so ". After she sat in the parking lot over and hour she was called and told "the medication won't be ready for 4 days!! And when she hung up was txt in all CAPS, actually it will be 6 days. She called back and asked them to transfer the mediation as she needed it tonight and was told "sorry hun this happens at the holidays and if you want it transferred you will need to have the other pharmacy call me". My daughter sighed in frustration. And was told "ok I will send it to the pharmacy you want . How can you not know what mediation you do or don't have in the pharmacy and tell someone to wait for an hour plus and be so nonchalant about the failure? Sad there's zero customer service . We all understand things happen , but have some empathy and be kind ! We will NEVER use or suggest this pharmacy again.
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September 2023 by Julie Mayhue
I switched from Walgreens to Village for their prices and more personal treatment. They are very pleasant people. The only thing that is missing is that I can not see my entire list of medications on the website like the larger retailers have. I am very happy with Village.
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March 2023 by Jill L. {justjillyo}
I switched over from CVS in Rolesville almost 2 years ago and never looked back! I cannot say enough good things about the owners and staff here. The service is always consistent, and their friendliness is unmatched. I am sure that I am not alone when I say that I truly feel like they remember me each time I visit. It might be my adorable dogs that they remember :-D Birdie and Boone always appreciate the treats and attention! Thank you to Art, Doris, Angela, and everyone else. See ya Monday! :)
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March 2023 by Jack Rostetter
We started with Village because it is a locally owned and operated pharmacy and we always try to choose local. Their people had been very pleasant to work withHowever, in recent months our called-in prescriptions would not be ready because our physicians offices had to leave messages (nobody would answer the phone) and those messages were often not reviewed until the next day. This led to one of my wife's prescriptions being delayed for throat pain. The medication was prepared several hours past the time it was received and we told them it would not be useful if we did not have it more immediately. So, we did not purchase it.The next time I went to the pharmacy drive through, they made a point to tell me we still owed them for this prescription nearly two weeks after it was prescribed. Further, the compound that was mixed would only last for 2 weeks, so it was no longer viable. However, they repeatedly expressed if we place it in the fridge it should be fine.Today was at least three weeks since it was prescribed and I, once again, was in the drive through lane to retrieve a couple of prescriptions that were called in. My wife called to ensure they would be ready for pickup. When I arrived they told me they were not ready and I would need to make the payment and take the outdated medication. Once I said I would pay for the outdated med, they brought over the meds for today.They told me the owner of the pharmacy insisted that I make payment. I told them to tell the owner we would go to Walgreens like everyone else if we were going to be treated this way. It felt like they were firing us as customers because we often questioned why it takes so long for them to respond. I hope that someone might read this and be careful. Sometimes trying to help the small shop can get you into this kind of situation. Nice people until they can't get the orders filled and then it is your fault.
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January 2023 by Amanda Martin
Yesterday I went into Village Pharmacy a complete wreck. I hadn't slept in days, and needed my sleep aid, but dreaded dragging myself out in the cold rain. Art and Doris recognized my emotional crisis immediately, and reacted, with "next level" professionalism, compassion and empathy. If you've had anything less than a stellar experience, I urge you to speak with or leave a message for Art. He will respond, listen, and take your concerns seriously, without judgement. They are ALL good folk, and the very reason we should support locally. Art is a respected and trustworthy resource for information. Doris is one-in-a-million. And whether he succeeds or not Earl *always* does his best to resolve my, too frequent, Friday afternoon "emergencies," without breaking a sweat :) If you've made it this far, I appreciate your undivided attention, and hope you consider Village Pharmacy for your pharmaceutical needs.
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September 2022 by Vicky Corey
I've been in the Wake Forest, Youngsville area for a long time and Village Pharmacy is the best there is for customer service, and going over and beyond. I can't say enough good about them!
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August 2022 by Inspector Void
Earl went over and beyond the call of duty to help me out with a prescription today! My wife and I were super impressed and are likely to make this our new pharmacy. You can’t get service and empathy like this from CVS
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June 2022 by Kim A.
This is seriously the best pharmacy ever! They always have my medicine ready for me. They are super friendly and very quick! I'm so glad I switched to them.
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February 2022 by Evelyn Sims
Wouldn’t recommend it. Receptionist Yvonne was very unprofessional. And the practice has no clue on how they should treat a pt who is pregnant. I provided a medical clearance form and they seemed to keep questioning if it was still safe to get X-rays done. I stated do you get pregnant patients in your clinic? Why is this such an issue with me getting an X-ray even with medical clearance? I’ve had three pregnancies and have never had any other issues with getting my teeth cleaned and getting an X-rays performed. The receptionist stated I was the one making it an issue and that I can wait till after I have the baby or call back by today or Friday. If I don’t call back she would give my appointment to someone else who needs it? Really!? This was just a horrible experience. It almost took two months to hear back from someone about scheduling an appointment. I left messages on their website about scheduling and appointment and the receptionist says we don’t check the website you would have to call the office. Awful! I’ve never had such an horrible experience at a dentist while pregnant. I know that especially while pregnant it’s definitely recommended and important to keep up with oral hygiene and scheduling dental cleanings because of all the hormonal changes that can put me at risk for gum disease which, in turn, can effect my baby. I’m not understanding why they would recommend that I come for a dental cleaning after I deliver my baby. I will look for a different practice.
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January 2022 by Nicki Davis
I absolutely love this pharmacy! The team is Awesome! Everyone I have communicated with is always friendly and helpful. They always go above & beyond to ensure I have a pleasant experience. When I first moved to from Ca to NC, I started using Wake Forest pharmacy, then they shut down and transferred their customers to Village. I was so disappointed because I had finally found a pharmacy that cared and I didn't believe I would ever find that satisfaction anywhere else, but I was surprisingly incorrect. Village is incredible! I pray I never have to visit a Walgreens pharmacy ever again!
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January 2022 by Ann Welton
Village Pharmacy in Wake Forest is the absolute best! They proactively reach out to me when needed. Lately they suggested I switch from plastic bottles for my prescriptions to these prepackaged and dated packs. Each one has a date and the time of day on it. It’s simple, easy and saves a ton of plastic waste! Skip the big chain pharmacies and move your prescriptions to Village Pharmacy. You will love them.