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August 2023 by SteveandLiz Woody
We just booked a storage unit at the S Main St location in Wake Forest. The staff (I mostly talked with Andy, but briefly with Jonathan) was SO HELPFUL in so many ways. I had to call several times, and they were kind and patient each time, answering my questions + providing prices and info (this is great, but it stood out even more because several other facilities didn't always have someone answering the phone). My Mom took care of the paperwork in the office, and they even gave me a follow-up call to let me know it was taken care of. They went the extra mile a number of times and were so professional! The prices were comparable to surrounding places, but due to a promo, were even better -- such a needed blessing. I hope Andy and Jonathan know what a gift they were!
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April 2023 by jonna artisan
Very friendly staff. It was easy to rent a unit. The front of my unit does get wet when it rains , so be sure to check if there are items close to door. Security code to enter, Security cameras, they do walk thru checks, your own lock on unit. Lots of security.
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June 2022 by Tobi Bowen
The office for this facility is at the corner of W Main St and Ligon Mill Rd. I needed a small unit and the woman in the office, Rachel, was very helpful.The rental process was very simple and affordable.I will say that when I looked on the website, I didn’t see that there was a mandatory insurance fee. They have the insurance available at $9/mo. Also, it showed that the rental fee for a 5x5 unit was $25. That was the introductory rate for 2 months. Not the perpetual fee.The location is very convenient and easy to get to.
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June 2021 by Tony Jimenez
Good deals and good customer service. If you need off site storage, give this place a try.
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September 2017 by McKenzie Paschal
We rented a unit here for over 2 years and paid our monthly rent on time. When we no longer needed the storage unit I called to discuss my 2 week notice, as it was vaguely instructed on their website, and find out if my bill would be pro-rated for the partial month. I spoke with "the manager" and she was extremely rude! Not only rude, but didn't bother to mention to me That a lock had been put on our storage unit because our payment was a few days late (again because I thought it would have been a pro rated amount). I went online and paid the bill while I was on the phone with her after she made very clear to me that it was a flat monthly fee no matter what. When we got to our unit to move the following day we were locked out of it and had to wait until the evening for an on call gentleman could come out and unlock it. I was so disappointed and frustrated that the manager was so rude and not helpful. I will never do business or recommend business to the establishment again because of this.
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June 2017 by jonathan bauman
Did auction there