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September 2023 by Alexis Linn
Will hang up before answering any questions.
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June 2023 by Mr. Kevin
Friendly staff at this branch along with a nice, clean facility. The Credit Union as a whole offers a lot of benefits for members and I recently found the Coin Star machine here that charges no fees.
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December 2022 by Kate C.
Horrible experience. Friendly enough tellers, but the management could use work. I brought in a check and they wouldn't except it. It was in the $5k range from an IL bank. I have NEVER heard of a bank denying the check out right. It's not fake. No offer to put a stop hold on it and contact the bank. No offer to help or do anything. The manager didn't even come over to say anything, she had the employee do it and no the manager wasn't working with another customer at the time. They just said their system wouldn't except it. If we didn't have some other financial situation with them already, I would have pulled all the money out and left. Save yourself a headache and go to another bank.
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December 2021 by yo, its jo
Every employee at this branch is rude, and snooty towards certain people. I have been with SECU almost 10 years now & I am now switching banks due to the lack of respect and care they have shown me. I have already made a complaint to the manager and he was "taken back" by how I was treated but yet felt no need to try and help me with what I was looking for. I'm not a big baller by any means. I'm just now establishing credit & learning about financial stability so my bank is the one place I thought would be open for help & guidance and I was VERY wrong. If you need help with something, avoid this branch completely. Drive the extra 15 minutes to another location so you will leave without feeling helpless.
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November 2021 by T E
This credit union is great! Ms. Staley is the best!!
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November 2021 by C1 SPECIALIZED HAULIN HEAVY
Horrible. Never again
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July 2021 by Anissa W.
7/10/21: I stopped here to use the ATM. I didn't realize that it was closed on Saturdays. Anyway, there was no one there but me. I was in and out pretty quickly. The ATM was easy to use & I was able to make a deposit without any issues at all. I will definitely be back.
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July 2021 by Chavis in the City Real estate
Do yourself a favor and just drive to the Wakefield location. This is by far the worst NCSECU I have attempted to perform a transaction.
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May 2021 by Pre. C.
Do yourself a favor and just drive to the Wakefield location. This is by far the worst NCSECU I have attempted to perform a transaction.
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February 2021 by Ernest Zapetis
No help at all
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December 2020 by Jazz Rock Fusion & Synthesizer Music
You couldn't ask for a better place to take care of your banking needs. They have very kind and helpful staff. We have had several loans with them and rates were excellent. They will even do your tax returns for you. After the disaster of trying to do business with SunTrust, this credit union was like a whole new world. Highly recommended. ??
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September 2020 by Jelessa Spruill
Lady kept talking over me and not answering my questions about my credit card .
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August 2020 by sourcecodexjp
You couldn't ask for a better place to take care of your banking needs. They have very kind and helpful staff. We have had several loans with them and rates were excellent. They will even do your tax returns for you. After the disaster of trying to do business with SunTrust, this credit union was like a whole new world. Highly recommended. ??
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May 2020 by Russell Lewis
This branch is terrible. I will do my banking in Rolesville or elsewhere. Tried to get some paperwork at drive through during the COVID and the teller named Cindy tried to push me every which direction so she wouldn't have to help.
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December 2019 by Sunisha Bridges
I absolutely hate credit union !
