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March 2024 by Ren E.
After seeking new sneakers that would work with my new custom orthotics at a New Balance store and getting bad information and virtually no help...they didn't even seem interested that I was there, and there were no other customers... we decided to try this store. It was random luck, but the vibe was immediately different. They really wanted to help me, let's just start there. Then I got to know the person helping me, Ellie Penner, the certified Pedorthist that was measuring my feet. She understood everything I was saying to her about my life of foot pain and was willing to try different things, like metatarsal pads added to my custom orthotics. She integrated the cushioning I was using so the 3/4 orthotic didn't allow my foot to rub against the stitching in the shoe into one easy to use insert that included the metatarsal pad and a specially cut U-shaped callous pad. I came back later for more adjustments and she helped me with that without charging more. She was friendly, patient, and really seemed to care, and most of all, knowledgeable. Unlike the people at Good Feet (don't go there!) her friendliness and interest was genuine, not just a sales pitch. The other sales woman chatted with me like we were old friends while I waited for Ellie to make the adjustment to my orthotic. It was a miracle to me that I found her and now I understand that when you have chronic foot pain, you not only need a pediatrist, you also need a pedorthist to make the orthotic actually work for you in real life. I had never heard of this practice, but apparently, it is a whole medical path in Canada. I can now walk or stand for hours at a time, something that was unthinkable for the past 15 years. I've never had an experience like this in a shoe store in my life, and I'm 61. If you have foot pain, talk to Ellie!
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January 2024 by Andrew Mlot
The folks are extremely friendly and helpful, and the store has a wide selection of orthopedic footwear.My only recommendation is that if you have serious foot issues, then make an appointment with the owner. She will take her time, listen to you, and recommend something tailored to your needs.
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November 2023 by Ted Karlsson
As a customer from Sweden who needed new shows, I couldn’t ask for better service than I got today! Very helpful and professional and I got very good shoes for my sore feet! Thank you so much, I will be back next time I’m in ???Ted from Sweden ❤️
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November 2023 by June Malone
I was first introduced to Sole Dimension in 2020, by Dr. Hanselman. I had extensive foot surgeries due to a fracture In my Left foot, and needed good supportive shoes. Dr. Hanselmann sent me to Sole Dimension and after 2 more Left Foot surgeries I have bought several pairs of shoes from here and love them all. Melodee is an awesome employee and always has me smiling when I leave. Love Sole Dimension
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October 2023 by Katharine Kovacs
An amazing place, attentive and highly skilled. I am quite sure my new shoes and orthotics are going to help me with chronic pain. Thank you, Ellie.
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September 2023 by Jeryl Shapper
This store is amazing! I am so impressed by the customer service and knowledge of the women in this beautiful shop. I walked in with very specific requests.I walked out with two pairs of fabulous shoes for travel in Europe. Both are unbelievably comfortable and stylish. I will definitely be back!
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September 2023 by Jeffrey Alix
Ellie and team are great! Best place to get the right shoe for your feet. Highly recommend stopping in and checking them out.
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July 2023 by Kimberly Perez
I was in need of some quality shoes for my tired feet. I wanted something comfy. I had great help, and I love my new shoes.
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May 2023 by Stacy Upchurch
Super helpful staff. No appointment but spent all the time needed to make sure we got the right shoe for our individual needs.
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November 2022 by William Champagne
Very helpful!! Detailed and professional !!Great options for your unique foot needs. Finally feel like I bought the rightPROPER shoe!
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September 2022 by Gary Pullen
I have bought three pairs of shoes from this location now and my wife has bought one. Ellie and Margie are amazing! They not only have wonderful shoes in stock but take the extra time, as long as it takes to thoroughly help their customers. You can even file with your insurance and FSA if you have a medical need for your feet.If you suffer from the painful symptoms of bad feet I strongly recommend going to this store, the staff genuinely cares about what they do. It's not just a shoe store, they are foot doctors!I will always shop for shoes at Sole Dimensions, they're the absolute best.
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September 2022 by Susan McHugh
I suffer from chemotherapy induced peripheral neuropathy and it is difficult to find comfortable shoes. The owner, Ellie, with her specialized skill and knowledge was able to show me shoes that were good for me—I ended up buying 5 pairs of shoes! I highly recommend Sole Dimensions!
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August 2022 by Kristen M.
I've been struggling with pain from planter fasciitis and Sole Dimensions was my savior! Margie was knowledgeable and helpful and took time to show me all my options from shoes to inserts. I was really impressed with their selection and quality and will definitely continue to shop there for shoes.
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July 2022 by Cullen Wiggins
I was very impressed with your store. The gentleman who worked with me gave outstanding service. I have plantar fasciitis and I was able to find a pair of shoes that truly fit and fit comfortably. I will be back and I am definitely telling others.
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April 2022 by Jason Boyd
Awesome shoe store! I recently purchased some New Balance sneakers, they feel so comfortable. Everyone is so nice & helpful, especially Margie. The next time I purchase some sneakers it will definitely be from here!
