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December 2023 by Thomas K.
So the Honda dealership fixed a recall item and then told me that I desperately needed new brakes all around and that they could do it the same day. I took my car to Quality Automotive and they found the brakes did not need replacing (.7mm). No charge for checking them out.
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November 2023 by Stephen Allen
Quality Plus Automotive is a fine place to have your vehicle serviced. I have used them now for a couple of years and am very satisfied. They are very good with communications regarding service and follow up. Oh yes, and they also have coupons from time to time which saves you some cash. They are always very courteous and respectful of all customers. Give them a try!Services: General repairs & maintenance
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October 2023 by Guy M Conners
These guys are great to work with! They keep you well informed of the work they are doing and the condition of you vehicle. It’s Great to find a highly reputable car repair shop to work with. They get all my business!Services: General repairs & maintenance
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October 2023 by joshua markle
Quality Plus Automotive services provided an expeditious appointment with fast evaluation in the support of service in getting my sons car diagnosed and problems resolved. They were a very fair price for this resolution and provided excellent service from start to finish!Services: Electrical repair
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September 2023 by Stephanie Landry
We had a really wonderful first time experience with Quality Plus. We were referred to them by our neighbor who is a long time customer. They took care of my issues with my Subaru and kept me posted along the way. We will absolutely return!Services: Air & cabin filter replacement
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September 2023 by Laura Shuler
We have been going to Quality Plus in Wake Forest for over 15 years. They have always gone above and beyond to make sure we are satisfied customers. We will not go anywhere else!Service: General repairs & maintenance
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September 2023 by Tim Riordan (Chickenlittlewascorrect)
Great service and I got a cookie when I got back into my car. Brought my second car back the next week and got everyhting taken care of in timely manner and car is running great. Thank you thank you.
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August 2023 by Kim Blessed
First time at this location. Can’t say enough good things about them . I left feeling that my car was in the best shape . Friendly and helpful guys . I highly recommend them !Service: Air & cabin filter replacement
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July 2023 by Matthew Jones
I have been using Quality Plus for over 10 years, they service all four of my vehicles, and they have never let me down. Not once. Anytime I have ever had a problem with any work that they have ever done they have immediately taken my concern into consideration And took steps to remedy the problem. They are always on time, and always straightforward with what repairs should be done and others that are recommended. I will be going to them again and again.
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July 2023 by Teri F.
ZERO STARS!!!! I own a 2011 Lexus ES350 and am a senior citizen living on Social Security with serious mobility issues. For the last few weeks, I have had problems starting my car in the morning. It wouldn't start unless I tried several times. I was told I needed a new starter and it would come to approximately $600 plus dollars! A good friend of mine recommended another place in Wake Forest and I brought it there and left it overnight. It turns out the BATTERY needed to be replaced in my car key and that was IT!! Quality Plus Automotive must really need the money to attempt to rip off people like this!! DISGUSTING!!! Teri Friedman PS I posted this with ONE star because Yelp won't show this unless I show a star - but these are NOT good people!!
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June 2023 by Cynthia Cook
Did an excellent job, friendly, professional staff. Clear, effective communication before, during and after repairs. Easy to contact & schedule appointments. Highly recommend!Services: Tires
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June 2023 by Emilee Bench
Initially we were told we needed a part replaced among other maintenance items. We were then told that QPAS made a mistake and we didn't need the part replaced because our car didn't even have said part. I appreciate the correction, but it was still very concerning.After our services were complete I received this "thank you" (pictured) note along with a cookie. It said "There are two rules for success: #1 Never reveal everything you know." - Roger H. Lincoln"I found this in very poor taste coming from an automotive service business, where customers who don't know how to fix their own cars rely on honesty and integrity. I'm sure it wasn't meant in seriousness, but after we were invoiced for parts we didn't even have it was extremely disconcerting. I don't want automotive service from someone who even jokes about withholding information or not being completely truthful. Other reviews are great, so I'm sure they do good work but I won't be returning.Service: General repairs & maintenance
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June 2023 by M Flanagan
The best of the best! I have been a customer for several years and have always received excellent service. The team is knowledgeable friendly and honest. Look no further…you will not find a more talented and trustworthy team than the guys at the Wake Forest Quality Plus location.Services: Tires
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April 2023 by Michael Bock
My experience has been great whenever I have to have a repair done. Very friendly and competent people. Always keep you up to date with phone calls or texts. No surprises. They also stand by their work. Many thanks to the team at quality plus.Service: Auto maintenance
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April 2023 by Randy Overton
First time here. Had service done on my car. Scott, thanks for the friendly service. Price for changing out my timing belt about the same as Honda. The warranty is why I came here. 3 years, 36k miles, vs 1 year, 12k miles at Honda. To the Owner yes, 5 stars.Service: General repairs & maintenance
