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October 2023 by Evan
Great store. The associates there were also very knowledgeable on products and identifying appropriate diets for your dogs nutritional needs. I forgot to get their names but one was more specialized in cat and the other in dogs. Both associates exceeded my expectations and gave excellent customer service on a product that didn’t work for one or my dogs and identified a better fit in exchange. They also carry the actual products your pets can thrive on with whole food ingredients for a reasonable price. That said, I plan on shopping here for all of my pets needs moving forward.
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August 2023 by Tabitha Codrington
Elise was so very knowledgeable!! She spent time with me today to give recommendations and even called a coworker when I ask a question that she wasn't quite sure about--that gained my respect! She spoke highly of the owners and stood by their philosophy and explained rationale behind their decision to no longer support a particular brand that i had asked about and provided alternatives. As a new pet owner, her knowledge about the products and services she sells is to be celebrated. Kudos to whoever hired her and extra kudos to her for her stellar customer service today during my visit. Ill be back!
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July 2023 by scott preston
They had our brand and specific flavor of dog food at a competitive price. Service was friendly. The store was clean and well organized.
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April 2023 by Elaine C.
Large variety of high quality items. Staff is very knowledgeable about selecting the right food for your pets and knowledgeable about selecting toys for your pets. Friendly staff.
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February 2023 by Kim A.
This pet store is limited in what they have and is a bit more expensive compared to like petco and what not. But they are so super knowledgeable and friendly! And they have all my dog's favorite treats! They also don't sell "junk food" only healthier foods and treats for pets. They also have a discount card for certain things where if you buy like 10 (I forget what the actual number is) you get one free. We go there once a month for my fur baby's treat stash!
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February 2023 by Kay Mitchell
Love this place and all the people there are just absolutely wonderful! Don't go anywhere else to get my babies food and milk!!!
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January 2023 by Janine C.
Friendly and helpful staff and the price of Fromms food is good. I don't understand why mass produced treats are so expensive.
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September 2022 by Morgan Earp
I liked the selection of food brands and products here. The employees are something else. Asked about a harness for my dog and was dressed down about it. I don’t know if this was a reaction to me saying she is a pitbull and a puller on the leash, but one of the employees stopped me mid-speech with a loud NO! multiple times. I had to ask if it was ok for me to continue shopping. Ended up browsing awkwardly until she was in another part of the store, made my purchase with the other employee who seemed like a nice person, left and never coming back. Seriously insulting and crazy.
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August 2022 by Faith Deskins
The employees are so friendly and helpful. The store has high quality food and a great assortment of pet supplies. Very convenient!
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July 2022 by river marshall
i really like the selection of this place and i have had positive interactions here before, but today i went in with my puppy and as i was checking out an employee asked to pick up my 12 wk old puppy and i said no, she does not like being picked up. and the employee continued to hold my dog and did not put her down for a good 30 seconds. again, love the selection here, but will not come back due to the lack of personal space.
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July 2022 by Tim Szvetecz
Was in this store a month ago. Brice, the sales associate was very professional, courteous, and kind. The store is very beautiful. However, limited on some bird supplies. I was interested in obtaining food, toys; other bird products; even a nice cage that I seen African Grey "Kiko" being housed. I sent a very nice, lengthy email to the owners a month ago, hoping to hear back from them. While, I understand how busy a business can be; as a minimum they couldn't even respond to my email -- not even to say "thank you, received your email, we'll get back to you shortly". No response. I find this very bad for business. Was so interested in purchasing products on a monthly basis. Sadly, this is one customer they lost.
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May 2022 by Denise Morales
Customer service is awesome and they have everything my doggo likes! Also there prices are amazing they offer quality pet care so i feel happy knowing my doggo is getting the best products. Will be going back!
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April 2022 by Nathan H
Cool little alternative to the corporate stores. Go!
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December 2021 by Stephanie Lauren
The only place I can find toys tough enough for my 1 year old pitbull they are more expensive, but definitely worth it in the long run.
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December 2021 by Anne Vaughan
Very friendly and helpful staff. Store stocked with high quality pet products.