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May 2024 by peachy dinopop
Items say they’re available in store only to have order cancelled because the item is damaged. It’s also sold out. This has occurred more than once! Huge disappointment!
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April 2024 by Rita Cox
Absolutely love this location! Staff are always so friendly and helpful! I recently made a purchase of a piece of furniture online.
After it arrived at the store and I went to pick it up, the piece had gone on sale. The sales person helping me suggested that "return" the item and repurchase...saving me about $75. You don't get that service everywhere!
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December 2023 by W. Cecilia Scott-Ratliff
Great selection. Nice, friendly, and professional staff. The atmosphere is so engaging and inviting. All components combine to promote an awesome shopping experience.
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December 2023 by Meredith Haithcock
I love Kirklands stores but not this one. Got on the phone with a super rude lady. I placed my order online and then when I called to ask if it were ready for pick up & was informed that they didn’t have it and had meant to send an email but never did. I then told her if she could please double check because I was coming from 2 hours away and I already had gotten a confirmation email telling me my order was confirmed , order number and what store to pick up at. She then told me I shouldn’t have traveled that far to begin with. She was actually so rude. I’ve spent thousands of dollars at kirklands over the years- but I will not shop there again.
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December 2023 by Betti C
Beautiful items in the store
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August 2023 by Joyce Harris
Didn't have what I was looking for
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August 2023 by Jenna Ritz
Going out of biz quietly. So bargains are to be had.
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July 2023 by Jaylon
the woman working was a delight ??
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April 2023 by Debbie Dart
Love this store everyone people are so pleasant
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April 2023 by Alyssia Modesto
I love this store so much. I always find amazing items and the staff a very kind.
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December 2022 by Annette Sabo (Camden)
I usually completely enjoy my experience with this store. I had a defective product that I was trying to return, and I got completely rude Carol who acted like I was trying to rip off the whole company. I will be moving on to corporate to make them aware of the issue that Carol seemed to believe I had caused. So disappointed that people think it's acceptable today to treat customers like this. Especially a customer who has been loyal.
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December 2022 by Annette Sabo
I usually completely enjoy my experience with this store. I had a defective product that I was trying to return, and I got completely rude Carol who acted like I was trying to rip off the whole company. I will be moving on to corporate to make them aware of the issue that Carol seemed to believe I had caused. So disappointed that people think it's acceptable today to treat customers like this. Especially a customer who has been loyal.
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September 2022 by Julie O.
The women's bathroom had tp unsanitarily touching the wall. Whatever. Except there was pee on the wall next to the tp and I realized that the tp that I used was touching the part of the wall that had pee on it. So someone else's pee is always touching the tp. Pretty sure it's been like this for a long time bc that was super dry. The store was lovely and the people were friendly, but geez get like a San jamar....
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August 2022 by KratosFit
The smell is horrible and way to over priced
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July 2022 by Catherine Lambeth
Love the selection and prices ?