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“I was quite surprised at the speed and quality of service. They did everything they told me they would do. Solved a complicated issue. This is why I have been a customer for over 20 years.”
“I had the best experience I've ever had at a Verizon store (Wake Forest, NC). Elliott, the store manager, was making sure everything was running smoothly and all customers were getting excellent service. His rapport with his employees was warm, professional, and humorous. The associate, Shamir, who helped me switch all my info from my old phone to the new one was friendly, knowledgeable, and professional! They both deserve 5+ stars!”
“First time visitor for an equipment return - Was greeted by Kim who serviced my return. The store is spotless, and the staff isvery efficient and friendly. I was in and out in under 5 minutes.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“May 2024 -
ALEA assisted me with processing a replacement phone, per my insurance!
She worked with me on two occasions and both times she was knowledgeable, professional, and seemed to like people and her job (which is a rarity today lol)!
We encountered other reps who left A LOT to be desired, as to customer service professionalism - It was nothing major (i.e. was indirect) which is why I'm not going to put their names on BLAST!
TRUST: Alea is the diamond in the rough at that location!”