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October 2023 by Jeff Bostic
Ordered Rove 2 DD-Gu L Eclipse on 9/19 and told 1 week to get in It is now 10/3, with two calls to Adam - this most recent one not returned. Money has been taken from my account. Not only no bike, but also not response. Was an end of month birthday present. This company has let me down. It has been dodging my calls and unable to give me a straight answer. I suggest you take your business elsewhere.
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September 2023 by Britt's Email
Great Customer Service, took good care of us.
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August 2023 by Debra Walker
This shop has excellent customer service and knowledgeable technical support. They went above and beyond to help me! I recommend them for your cycling needs.
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June 2023 by Richard S.
I'm not sure what to think. It's a head scratcher. Adam is great, Giant bikes are the best. The showroom/dealership? Pretty much anything you want you'll have to order. They say two weeks, but ours was over four weeks. If you need it "now" you may want to explore options but this is the only Giant dealer around now. I don't run or know how the business works, but I can't understand why there are not more than there are to buy off the floor. You may walk in, and they MAY have exactly what you want but probably not. Unless it's an electric bike. Big money bikes. Would I go there again? Sure. Just don't be in a rush if you need it now. Four star, five star, four star..... either would work for us.
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May 2023 by Kaiser Sosse
I don't usually write reviews but this was a great experience.Very polite professional and knowledgeable staff. Very clean shop.I will be back again and recommend to people.
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May 2023 by Mark Cooper
They know what they are doing, very friendly and helpful. Highly recommended.
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April 2023 by Derek Versteegen
Great people. Always friendly and great service. Involved with the community. Definitely recommend this business.
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March 2023 by Paul Crockett
This place is my go-to when I come across a bike issue I can't fix myself. Every time I've been here the staff has been friendly and helpful, and the prices have been reasonable.
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September 2022 by Donnie Angelini
Serviced my e-bike here. The workers were very helpful with all of my questions. They set expectations up front on timing of services performed, and met their timeline faster than anticipated.
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July 2022 by Heather Travar
We ordered bikes for the kids end of June. The shop expected them to arrive in a week or week and a half. It was closer to three and a half weeks, plus assembly time. While the wait and uncertainty was frustrating (although not unusual these days), Adam always responded to my texts for updates. He also threw in very nice kickstands for the delay. Most importantly, the bikes were professionally assembled and my kids finally love biking now that they have good bikes!!!
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July 2022 by Michael Billand
We had a great experience shopping for our daughter’s bike here. We were instantly greeted at the door and addressed our questions and provided recommendations. I would recommend shopping at Giant in Wake Forest for your bike needs!
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June 2022 by Ishaan Gcina Maistry
A Good trading platform service I can truly trust. They are transparent on all transactions and explain everything clearly. I never had fear and i am confident in trading with them. They have given me so many great opportunities to earn better profits. I am glad to have traded with the right broker. I gain good profit and received my withdrawals earlier than expected date. Good brokerage platform. I'm happy to work with Mrs Katie George, this probably was the best choice of my life. Contact her via Email:
[email protected] WhatsApp:+1 [857] 547 8795
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June 2022 by Robin B.
I would love to give 0 stars. sitting in the parking lot writing this review. Entered the store and was NEVER greeted or asked if we needed anything. And there were no customer!! We will never return here. Looking to purchase 2 adult bikes, great job on missing out on $$$. DO NOT SHOP HERE!
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May 2022 by Scott P.
Very nice and knowledgeable guys, Adam and Jon. Well stocked and merchandised shop. Not a vanilla, generic store like the corporate Trek Factory Stores. Highly recommended.
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February 2022 by Jason Imhof
It's been almost 20 years since I bought a new bike until I bought new mountain bike from Giant in Wake Forest. I wanted to get back into mountain biking and trail riding. Adam and his staff spent time to update me on today's cycling technology and options. He aligned my budget with my plan for riding and offered a couple options. I ended up with a great mountain bike that rides perfectly in the woods, on a trail or just riding around with my son. I haven't had to hire them to make any repairs because the bike is great quality, although I have taken an old bike in for service and they did an exception job getting that in riding shape for my 12 year old. I highly recommend Giant Wake Forest. Also, I prefer to support local small businesses whenever possible, which is a bonus!
