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January 2024 by Gregory Butler
Made appointment for pick up and they never came or called me. On hold for enough time that they couldn't send someone out that day!
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January 2024 by Matt Baldwin
Car was clean, experience was quick and painless, price was good.
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January 2024 by Linda Sandlin
Very clean guys very nice friendly
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January 2024 by Mandi Bromberg
I've rented cars here three times and every experience was smooth. The customer service is way better than any other company I've dealt with. No "sales" push or pressure.
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January 2024 by Ryan Swift
Really miss the old staff….as they would take care of me with a smile every time. I’ve used this location for Enterprise every other week for years now for work and Natalie and the old manager were exceptional. The new manager never smiles and never makes me feel important, and always seems annoyed he has to work with people.
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January 2024 by Justin Hollis
This location should receive 0 stars but I have to at least give them a 1 star to post this! This location has the worst customer service starting from the branch manager! I advised the manager to put me in a car that would be covered under my insurance and he told me everything would be covered. Two months later I received a bill from Enterprise saying I owe them because there was a price difference. Customer service told me the branch would fix it so went in and instead of the manager helping he accused me of being wrong and that it wasn’t his fault because he didn’t send the email. Had he switched me to a car that was covered we wouldn’t be here!! As an emerald member who has been renting from Enterprise for over 10 years this was the worst experience ever!! I hope corporate does something about this!!
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January 2024 by Deri Washington
The staff at enterprise was amazing. They were very accommodating and very friendly!
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January 2024 by Ron Howell
The Enterprise local office, in Wake Forest, North CarolinaService was outstanding !!! Very Professional People at this office.
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January 2024 by Brian Humphrey
Excellent service and very friendly employees. I will continue to come back regularly for rentals, as I’ve always had a 5-Star experience. Chris James is an exceptional employee whom exceeds expectations.
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December 2023 by Kay Farley
Great staff. Very helpful
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December 2023 by S.A.
I have rented from this location several times before and never had an issue. This last time.when I rented from there, was the first time I had to pay "taxes" when I returned my rental. My rental waswas covered by my insurance. I have never had ro pay anything before.
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December 2023 by LaShea Raynor
I had a phenomenal experience with the Wake Foest location. I worked with Chris and he made it a breeze. I will definitely be back here for future rentals.
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December 2023 by David Maddox
Absolutely horrible, no customer service, never answers the phone. Will not return calls. Setting up rental through insurance company was complete Cluster F___. Disorganized worst rental experience ever had. Save your self the headache don't come here "Enterprise, they'll pick you up! But they won't take cash .." Didn't have the right car and tried to charge for rental when insurance covered cost
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December 2023 by Curt V
We rented a car for a Thanksgiving trip. We've rented from this location before and have never had a problem. Vehicle was a standard SUV. After picking up the vehicle we drove it home and loaded it up. The next morning we left. What we discovered when we got on the highway was that the brakes were a bit funny. Vehicle also had issues reporting low tire pressure errors when the tires were properly inflated. Things happen. Whats key is how these issues are handled and Enterprise got things square for us. I'll be going back there the next time we need a rental.
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November 2023 by George Robinson
I've used this location many times, and they always go above and beyond in their service.
