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June 2024 by Sk Horton
RUDE! This Roosevelt location is extremely close - after two years I gave the convenient location a chance. Will never return here for anything- the pharmacy associate quite rude. Worth a 1 mile drive to visit several other pharmacies to avoid this treatment.
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June 2024 by Jasmine E Stokes
I've shopped this location on numerous occasions and am always happy with how my visit went. Always friendly cashiers and employees and a well stocked selection with everything I may need. This location comes VERY highly recommended from me! 10/10
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May 2024 by Judy Davison
Always prefer to shop this CVS vs others in area that are closer to my home . Cashier friendly always assisting with coupon usage to get best price . Just super customer service.
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May 2024 by Rick Anderson
The team met me with curtesy and speed.
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May 2024 by Nicole Quinones
This location is disgusting. For a pharmacy, I would expect it to smell clean and sterile somewhat. The carpeted floors look like that have not been vacuumed or cleaned in years, they were filthy and it smelled horrible. Like a daycare. Or nursing home. The front glass doors were so full of dirt and debris I couldn't see through them and I actually thought this location was closed down.
Nothing was stocked well. I will not be visiting again. Changing my pharmacy immediately.
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April 2024 by Aj Barrett
The pharmacy service is absolutely atrocious. I have been stuck using this pharmacy for 2 years due to insurance limitations, and I have had significantly more negative experiences than positive when it comes to the pharmacy staff. It is a regular occurrence to have your phone call answered to be put on hold (no problem, it is a busy place) but then after a few seconds, they pick up the phone and hang up the call. Truth be told, you’re considered lucky if they even answer the phone. I have picked up prescriptions in person and watched the staff ignore the phone lines for over 20 minutes while I waited for my prescription to be called in. They consistently claim they never received a prescription despite other pharmacy locations admitting that they can see that it has been called in to this location but not filled. When you have a question about a prescription, you may be met with a dismissive pharmacist that says “read the label.” And hangs up on you. I genuinely never leave reviews, but the service has been so consistently awful for so long that I feel obligated to share my experience. At this point, I am choosing to pay out-of-pocket prices for my medication over returning to this poorly-managed, unaccountable pharmacy team.
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March 2024 by Leah Carter
I received a text message at 12:32 pm stating that today was the final day to pick up my prescription. When I went through the drive thru, the cashier told me that my prescription was not ready because they had put my prescription back up. I showed the cashier the text I received stating that I had through today to pick up my medication. The cashier said that they put the meds back up around 12 pm. I didn't receive the text until 12:32 pm stating that I had today to pick my medicine up. Then the cashier was rude and stated that I have had 2 weeks to pick up my medicine. I have been on vacation. He then told me that it would be ready in 2 hours and to come back. If my insurance didn't require me to use CVS, I would go elsewhere.
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January 2024 by Gabriel Chapman
I was helped at the drive through by Tayler, it was a very smooth and friendly transaction. I only waited 15 minutes or so as the fourth person in line behind some very large orders!
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January 2024 by Trevor S.
This is the worst pharmacy I've ever been to. It is abundantly obvious they do not care about their customers. I went in here to pick up my prescription and the line was ridiculous, so I ended up waiting 20 minutes through the line. (They only have one person in the entire pharmacy checking out people one by one as slow as they can.) Once I got to the front was told they need 30 minutes to put in my coupon to take money off my medicine. So I went in the parking lot and waited 30 minutes for them to put in my coupon. Like is this a joke? So then I come back in and wait through the entire line AGAIN. Not like they could have someone in the back come by and recognize I already went through the line and help me because they care about their customers? So then I waited through the line 20 more minutes only to figure out the coupon took like nothing off anyhow. Told everyone to switch their pharmacy on the way out & in the parking lot. AVOID THIS PLACE AT ALL COSTS. Make their business hurt so they realize how disconnected they are! Support local pharmacies or anywhere besides here. IF I COULD GIVE IT 0 STARS I WOULD.
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January 2024 by Purplepakdot Pakdot
Pharmacist was very nice. Had to get vaccinated in chair because the door to the vaccination room was locked.
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January 2024 by LaTonya H.
Older lady working the front desk is extremely rude and condescending. Went in to drop off a UPS package. Before I could even get in line she told me CVS can't guarantee my already labeled package will go out next day or even 2 day air. I told her I spoke to someone at UPS who guaranteed me it would be shipped one day air. She said despite what UPS told me it's still not guaranteed. It was 3pm and UPS hadn't even done their pick-up.
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December 2023 by Knox C.
waited 30 minutes for an employee at the front desk. Then they claimed that they were there they weren't just to pay 10 dollars for my stuff
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December 2023 by Todd Poole
I went to the minute clinic in CVS. I was prescribed 3 medications that i asked to be filled there at the pharmacy. I waited 20-30 mins for the meds to be filled, only to find out that only 2 made it to them. I explained the minute clinic there prescribed 3. The pharmacy tech looked at me like I had 2 heads and said only 2 made it to them. My options, wait another 20-30 mins in hopes it would make it the 20 feet from the minute clinic to the pharmacy, or come back tomorrow in hopes they finally receive the prescription.
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November 2023 by C S-Loftin
The savings I got in my email were very useful and I saved so much money!
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November 2023 by Raymundo Romero
I went in for a few medications prescribed by our doctor and there seemed to be an issue with the insurance and type of medication covered. There was a small wait but the pharm tech Abigail, was very helpful in clearing up the confusion. She handled it in a quick and efficient manner and I was able to get what I needed. Great job to her and I recommend speaking to her whenever there's an issue.
