October 2021 by Asia Mangum
I went in last Saturday 10/9 and I inquired with one of the Reps there named Nick and he was very informative and had an ideal knowledge of the issues I needed help with and definitely pointed me in the right direction on what phone to get. Very happy there is finally a cricket wireless store in wake forest.
September 2021 by Traniece Neals
I came to cricket to get my phone on and Nick was the best customer service person I could have dealt with. He took his time and made sure everything was fine through the whole process. He hooked me up! Go see Nick!!
August 2021 by Allyson Geer
Nick was awesome! We got a great deal on a new phone and accessories, and we had absolutely all of our questions answered. Thanks for making phone-buying a pleasant experience.5 stars!
August 2021 by Brian Gwynne
Walked in, fully vaccinated. Agent behind the counter on his cell phone would not get off his phone. Would not help me unless I was paying a bill. Told me everyone needed a mask today vax or no vax. Does it change daily? Does it change on the whim of the teenagers running the store? No thank you. Never going back.
August 2021 by Tony King
Juan was great, very professional and courteous,also knowledgeable of his job..I'm impressed and left the store satisfied....thanks
July 2021 by Divinity McClellan
Great customer service! Thanks Juan and coworker!!?
July 2021 by Kenneth Johnson
Shout out to my boy nick for always keeping me right
June 2021 by Rico Williams
Took my girlfriend in to get her new phone looked at that went out on her after less than a month. Nick greeted us as we walked in and got us squared away.
April 2021 by Andre Leathers
Cricket services are fantastic! They have what your looking for along with the best quality phone service, and customer service you can depend on! You always leave satisfied at THIS location!
April 2021 by Darryell Frazier
I will never leave Cricket Wireless. When I first visited this store my phone had a virus. The young lady Megan went way beyond the call to duty to help me. I decided to just upgrade my phone manly in part do to the wonderful care I received from Megan. I have been recommending Cricket Wireless and Megan to all my friends and family.
April 2021 by Jacquelin Valenzuela
Entered the store 4 mins prior to closing. Nick was very friendly, informative, didnt make us feel unwelcomed. Thanks Nick! Give that man a raise for his outstanding customer service. ?
November 2020 by Joana Torres
I would like to acknowledge Nick. He was pleasant, welcoming, an active listener, attentive and helpful. I was in and out in 15 minutes tops and left happier than when I went in. This world needs more people like Nick. Thank you Nick for being a positive human being. Keep making your mark in this world. Even if its one person at a time. I will drive to this store for any of my cricket needs just because of the great customer service.
November 2020 by Jessica S.
The store is always clean and the displays are neatly organized. The customer service is outstanding! Friendly, knowledgeable, and really makes you feel like part of the family rather than a faceless number
November 2020 by Crystal Kennedy
Nick is awesome at his job! He is very helpful, patient and knowledgeable! He definitely needs a big raise!!!
November 2020 by Kayla B
They were very helpful and we got a really good deal