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February 2024 by Merl Seastrom
The definition of service and friendliness. Friendly smiles greet you the moment you walk in. They are very customer centric and strive to make sure their work meets your expectations. Do yourself a favor, don't go to the other spot on the corner, check out Clocktiques and experience the difference for yourself!
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February 2024 by Austyn
At this watch shop, you can trust that your timepieces will be treated with the utmost care and expertise. Rick and Kevin are skilled and knowledgeable, ensuring that any services or repairs are done with precision and excellence. Their dedication to their craft and years of experience make them the best option for all your watch needs. I am grateful to have found a watch shop that values my timepieces as much as I do, and I will continue to return here for any watch-related services.
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February 2024 by Stephen Mock
I'm honestly not one to usually write a review; but this shop is the best place to go for anything time piece related. They have wall clocks as well as pocket watches and wrist watches. Most modern pocket watches are piles of garbage so it's better to get and older restored one. They do all their repairs in house. The beautiful Hamilton pocket watch I purchased from them was made in the 1950s but I couldn't tell with the amazing work they had done to it. Kevin (hope that's his name) was very helpful and patience as I looked through their selection. I'll be further honest and admit that if it wasn't in the beautiful condition that is was; and I didn't get the help I did; I wouldn't have spent $900 on a watch. But I don't care cause it looks incredible and I love watching the precise movement of the watch as it ticks away. Lastly ( I appreciate whoever bothered to read this far as this review was done on my phone and was a slow process indeed) they didn't try to upsell me on anything. I asked what the gold chain cost. It was gorgeous and 15 karat gold. And it cost as much as the watch did. Kevin ( pretty sure that's his name) without hesitation brought out some good looking steel ones. These were around $25 and that number made me much happier. I highly encourage anyone to stop by their shop. They can fix just about any time piece and they likely have something you may wanna buy. Also they sell some Jewelry.
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February 2024 by Luther Thompson
Very good customer service experience and knowledge of watches.
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February 2024 by N Quil
Recently discovered Clocktiques and it was a great experience. I had broken my watch band on my Tag Heuer watch that I have had for 10 yrs. Not only had I broken it, but a piece was missing. Rick custom made the piece I had lost, and repaired the watch. He also buffed the band and it looked brand new. I had told a friend about Clocktiques, so she asked me to bring her Tag in for a new battery and a buffing of her band, too. Rick changed the battery, pressure tested it to ensure it is still waterproof, and buffed the bracelet. All that for about half the cost it takes big box jeweler. He als had it done in 3 days. I will be a repeat customer! Thanks, Clocktiques!Update Feb/2024: Came back to write another review! 8 yrs later and I only trust these guys to adjust, service, replace batteries, and deal with all of my watches, including Bertucci, Tag, and Rolex. The service is great and you just do NOT find this level of information, help and thoroughness at a big box type store. Thank you, Clocktiques!!!!
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February 2024 by Jeff Williams
These guys worked on my 1900's grand mother clock with early Elliott works. They did a wonderful job. This 80 year old clock is keeping perfect time.
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February 2024 by Richard Zambrana
Great place to have any and all time pieces serviced. I truly appreciated the genuine interest in the watches I brought in for repairs and updating.
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January 2024 by Fonda Porter
Rick and his team are amazing. Most importantly they are honest people and saved me a considerable about of money.We'd had a fire in our home and we were trying to salvage what we could. They are the zB E S zt@Ms. F. Porter
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January 2024 by Chase
Great Place to have your watch looked at and worked on. Had a great experience, will be back in the future .
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January 2024 by Dawn Valentino
I have a ladies Ebel waterproof watch that needed a new battery. Clocktiques had the tools and knowledge to repair this special watch.
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January 2024 by Shayna Ward
I just wanted to say this place is absolutely wonderful! My teenage son is a watch fanatic and every time we go there he is treated amazingly. He is recognized every time he comes in, it really feels like a great, family run type business. Awesome people!!! Would highly recommend.
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January 2024 by Christian Lecher
I traveled from Virginia today for a watch repair. Initially the staff told me that it could take a couple weeks for the repair, but since they knew I was coming from out of town, and they had all of the parts in stock, they repaired it within an hour! I was so pleased with the service and the friendliness of the staff. I would highly recommend them for any clock or watch repairs that you might need.-Cindy L
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January 2024 by John McGuinness
Rick and Crystal - thank you so very much. You run an amazing business. Anyone who needs a repair for a family vintage clock or watch needs to come to Wake Forest and work with Rick, Crystal and their team. I had an 25 yr old Omega Speedmaster that I’ve loved that had stopped working. Rick told me that it would require some time attention but he could bring it back to life. When I picked it up yesterday it looked and operated like a brand …. Thank you !!
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January 2024 by John Lanning
This place is awesome and we take all of our watches here. They recently repaired my wife's 25 plus year old Movado. A "jewelry store" where we had taken it for a battery replacement years ago had lost one of the screws and not replaced the gasket, which let moisture in and ruined the movement. Clocktiques repaired it and it is now running flawlessly! Which is great, because it's my wife's favorite watch. At this point they're the only ones I trust to work on our watches, whether it's a Seiko or my Tag Heuer. They are fair, honest, do great work, and have never once tried to push or sell me something I didn't need. When was the last time you could confidently say that about anyone offering you repair services? Plus they've got some amazing watches for sale in the showroom. I don't need them, but man oh man do I want them!
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December 2023 by Steve Murphy
For all of your Rolex needs do yourself a favor go see Rick the owner, Ben his apprentice and the whole crew including his wife. Outstanding service and amazing people to business with plus they have the coolest dog. Best service around
