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October 2023 by Chris Octetree
I had a great experience at this auto store yesterday. Miss T. and Mr. Stevie were awesome! Their attention to detail and customer service was far beyond anything I have ever experienced before at an auto store. Thank you both for all your help and the Wake Forest Carquest has a customer for life now.
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May 2023 by Anthony Smith
Tanesha and her staff A1 Friendly, helpful and always with a smile......
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April 2023 by Jyll
Tanesha went above and beyond, by far the best customer service I’ve had in a long time!
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March 2023 by Cam Davis
Friendly and knowledgeable staff. Everything I needed was in stock.
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December 2022 by Johnnie Johnson
Nice guys clean store very helpful but very limited in car wash soaps but still very nice store
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June 2022 by Debbie Dart
Staff very knowledgeable and helpful
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May 2022 by Katie Swanson
Amazing customer service, helped me find the brake light I needed and helped me install it, I will definitely be back for all my auto needs!
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November 2021 by Donna C.
I called to find out if Carquest had simple, old fashioned tire gauges, and spoke to Tiffany. On the way there, I passed 2 other auto parts dealers, which would have been a lot closer. However, because of the sweet spirit of Tiffany during our phone conversation, I kept driving and went to Carquest. So glad I did. Everyone there was helpful and totally about the customer. Refreshing indeed! I will be back! -DCruz
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October 2021 by Paige H.
Wasn't bad. They are nice. I can't complain but they need to be better at communicating with their other store members.
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July 2021 by Baron von Deals
Today I called in and attempted to return a couple NEW Carquest branded parts without a receipt. The manager Tuneisha refused to follow their stated return policy which states returns without a receipt shall be issued a store credit card. Not only did Tuneisha refuse the return but Tuneisha did not have the time or customer service skills necessary to answer the reasons for refusal with me directly. There was however a very nice driver who did her best to answer my questions but since Tuneisha is the manager and the manager is the only one to accept the return the driver could not help me get the return. The driver did refer me to the other Store in Wake Forest. Why the other store? I don't know, they are the same company. If you want a store that appreciates you as a customer look elsewhere. Perhaps Tuneisha and this wonderful customer service focused driver should switch positions
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July 2021 by Matthew Sarkela
Just had an amazing experience at Carquest! Tanisha was so helpful she found everything I needed to complete my battery project. awesome friendly and helpful team.
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June 2021 by Matthew S.
Just had an amazing experience at Carquest! Tanisha was so helpful she found everything I needed to complete my battery project. An awesome friendly and helpful team.
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April 2021 by Ken Nagy
This is one of my favorite auto parts places. The staff is always very friendly and helpful. Also, it's not very inside but always has exactly what I'm looking for..
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April 2021 by Emir Akins
Friendly knowledgeable staff.
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March 2021 by Brenda Graham
Nice employees,very helpful
