B & W Hardware is a highly appreciated local store known for its excellent customer service and wide range of products. Customers often mention the helpful and friendly staff, who provide great assistance, guidance, and tips for projects like smoking on Traeger grills. The store offers free delivery and setup services, especially for large items like smokers, which customers find outstanding and convenient. The staff is knowledgeable about various products, including grills, lamps, window screens, nails, and screws, and they are dedicated to community and customer satisfaction. Many reviews highlight the store’s professional and friendly service, making shopping quick and easy. The store stands out compared to larger box stores due to its personalized service and helpful staff. Customers appreciate the store’s ability to replace or repair items, such as window screens and rewired lamps. Overall, B & W Hardware is seen as a small, reliable, and community-focused business that provides quality products and exceptional service, making it a favorite spot for residents of Wake Forest and beyond.
Absolutely love this hardware store! Recently had a smoker delivered and they put it together and delivered right to my door step for zero charge. You cannot beat the customer service or the price. We are so excited for this amazing new smoker! Thank you B&W!
September 2023
Great local hardware store. Staff has always extremely helpful.
August 2023
Your store had just what I needed and the clerk was so helpful. Thank you for running such a great hardware.
