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February 2024 by Christine Shawwa-Lopez
I had just needed road side assistance, I was told my battery was in bad shape with corrosion all over my battery. I went to Auto zone as they were recommended stating they do free battery checks. I went and Tyronn helped me through it all with changing my battery. As soon as he seen it under my hood he said I definitely needed a battery change. As a woman who doesn’t know to much about cars, he absolutely went all the way with me with explaining every detail about the reason why I needed a new battery. He definitely convinced me to buy a new one or I would be stuck with bigger problems very soon, and he was right. I purchased a new battery and he even showed me and explained every detail when taking off and putting the battery in. Tyronn was one of the few men in automotive that made me feel he was really trying to help a woman out instead of trying to sell her something she absolutely did not need. He kept telling me I made it just in time in saving another thing by the battery. He explained what it was but I absolutely had no clue what it all was for but he did make it clear to me that it would have been a bigger expense to replace. He took the time to clean out a lot of the corrosion and as he is doing it showing me exactly how I neglected to keep up with cleaning out my battery, which I had no idea that needed to be done. I can’t thank this angel enough for all he had done tonight. Loved his honesty. Photos are attached to show how bad things were.
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January 2024 by Conyers Collision & Auto Conyers Collision & Aut
Great customer service came into location with a issue and the store manager Alejandra resolved it quickly thanks would highly recommend
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January 2024 by Nicholas Lord
Dustin is amazing he always knows exactly what I need by far the best rep I've had in 20 years of doing my job thank you dustin
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January 2024 by Tyronn Fields
The best auto store in Wake Forest
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January 2024 by Nicole Evans
Great staff and great service!
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January 2024 by Iola watkins
I would like to thank Mr Tyrone Fields for his help today with my license plate for my jeep . Your help was greatly appreciated. If the world had more people in it like you the world would be a greater place. Everyone that I ask for help in the store was very helpful. Mr. Fields just went another step to assist. Thank you all !! Have a Merry Christmas and a Happy New Year!!
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January 2024 by Jamillah Holton
Mr. Donald very very amazing person and very helpful. Beautiful personality and beautiful communication clearly. May he grow and be very successful with this company✨ You guys are very very lucky to have a person like this working for you guys ?
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December 2023 by Jamie Sayen
had the nicest guy install new windshield wipers for my friend! will definitely come back!!
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November 2023 by Tyrique Hinton
Alejandra was very friendly and had great customer service I came in to talk about my battery for my car and not only did she tell me my problem with my car battery but also helped me purchase a new one with a smile on her face she was amazing!!!!
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November 2023 by Malique Jones
Ryan was absolutely wonderful to work with extremely knowledgeable and helpful, he helped me get everything I need to change my oil and top off my fluids and he did it all with a smile??
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October 2023 by J Gill
I have visited this store on three different occasions and received less than favorable customer service. The most recent was today approx. 2 hours ago. I entered the store and associate 1 was assisting a customer in front of me, it was determined that something would need to be checked on the car by associate 2 so they went outside with the customer. Associate 1 then goes to the back and begins a conversation with the another employee, NEVER acknowledging me waiting to be assisted next and stayed in the back until another customer came into the store. Associate 3 coming from the outside came into the store and asked if they could assist. Associate 1 comes from the back and assist the other customer immediately.Customer service needs improvement - no customer is more valuable than the next and everyone should be acknowledged. No more visits to this location, while its convenient I will always drive for a better customer services experience. Your customers are why you are here.
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August 2023 by Imani Brielle
Absolutely love this place! The workers are always friendly and helpful. Ryan had my car up and running and told me exactly what was wrong with my car in less than 10 minutes! Will always recommend here :)
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August 2023 by Dawn Downey
Ryan Parker is super helpful. He changed the battery in my car key, which I discovered is super tricky to take apart. I’m glad that I didn’t have to do it ?
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July 2023 by Scott Olsen
I went into the store off S. Main today regarding a battery I l purchased there on 1/23. The staff was very rude. I told the staff the issue, he asked me questions rudely and the experience was terrible. I will be going back got the battery, or a replacement one at 5pm. I am a local school teacher and would NEVER recommended them. I felt made stupid and uncomfortable. I would love the franchisee owner to contact me and know that I will never send anyone there to be treated so poorly!
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June 2023 by Christina Ridgeway
Alejandra (store manager) was outstanding! She knew what I needed. She installed it flawlessly and answered any questions I had. She also assisted me with finding the correct size windshield wipers and even removed my old ones and put the new ones on.Super friendly and knowledgeable. My encounter with her was probably the best I've ever had in a parts store. I definitely recommend seeing her if you're at the S. Main St. location in Wake Forest.