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“The owner was very helpful. The first part to the car would not fit and he took the time to look for another part and found one. Courteous, was not in a hurry. I will go back to Wards Automotive.”
“I needed help with engine parts for an older truck. The staff was very friendly and helpful. They seemed genuinely interested in helping me. The prices were reasonable and competitively priced. I definitely will stop in here for my future auto needs.”
“Traveling from Burlington to Boone and car decided to not start! Got a jump from a nice man at farmers market and went to Napa, Derek there did great and even installed new battery. Five star service”
“AMW 425 swap: You can't even tell it didn't come from the factory with this conversion. I waited 4 months to do my review and I couldn't be happier with Rubitrux attention to detail in their work. I've had zero issues and now have the confidence to drive this thing across county and beyond. I had a GFC on my truck that they removed/reinstalled at no cost and I can't tell it ever came off. If you're looking to do any modification to your Jeep from lift to complete drive train swap and you live on the east coast, i wouldn't go anywhere else. I appreciate and thank everyone that works there.”
“These Guys Rock! My daughter got in a fender bender while on her way back to Appalachian State over Thanksgiving. These guys helped fix the problem and did a great job! It really helped a Dad many miles away feel blessed to have these guys take care of his daughter's car and not take advantage of the situation. I would HIGHLY recommend and use them again!”
“Johnny is a craftsman. His workmanship speaks for itself, he is personally invested in providing his patrons with not only a good experience but a flawless product. I would break my car again just to have a reason to do business with Johnny and his shop. If you’re local to this shop and don’t take advantage, I feel sorry for you and your poor judgement. #johnny2024Services: Body & Trim”
“People are usually vey quick to complain.It is almost an American pastime.This is not a rant ,rather it is a rave review for an AUTOZONE employee in Boone NC . His name is Justin Payne.
My car's Airconditioner would turn off after 1.5 hours. If I stopped for gas ,then restarted the car ,it worked for an hour ...and so on.
Apparently I need to check my Freon level and add some if low.
I barely know where the hood of a car is ( kidding ) ..but Justine could not have been more helpful.
This employee did what every boss/employer would want from an employee.Justin , guided me through every step.
I am a happy stock holder of AZO for 10 years. Today was my first time to ever go into the store.
I hope his superiors see this and acknowledge this to him. He is a keeper!”
“They replaced a battery for me this morning. The young man who helped me was extremely nice and very efficient. I really appreciated his very quick help and honest advice. I'm really sorry I did not get his name. I would not hesitate to recommend them and will certainly go back if needed.”
“Wife and I were traveling in the area, battery started to give signs of pending failure. Stopped in and James was super helpful! I’ve been in management for years before retiring, you need to keep employees like James! Great customer service during a busy day. James was helping one customer with a battery and then myself. He was super nice, pleasant to chat with. Had me on my way in ten minutes.”
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“I had a broken wire on my starter which was fixed in under 30 minutes for a very reasonable cost. Conincidentally, when I tried to leave the shop my alternator had stopped working. Jon helped me diagnose it and charged up my battery so I get home. Highly recommend!”