“We were expecting two Amazon packages that were sent through USPS as the last to deliver. Amazon claimed they were delivered. After reading the reviews above, I did not expect to have much success as I headed to the Vass, NC USPS. Fortunately, I was wrong. The agent and the postal supervisor were very helpful. They determined that our packages were misdelivered to a home across the road from where we were living. The postal supervisor insisted on driving the 15 minutes to retrieve the packages and re-delivering them to our home. She apologized that the carrier apparently hurried and did not properly read the address and deliver correctly. The Supervisor's name is Kim and she has a wonderful attitude. This situation was compounded in that the occupants of the home the packages were misdirected to, were on vacation. Those two packages could have easily been stored for several more weeks at the wrong home waiting for the occupants to return. Since this incident, our mail has been timely and accurate. I am pleased to report the Vass, NC post office has a great supervisor and their first priority is customer service.”
Post Offices
“We were expecting two Amazon packages that were sent through USPS as the last to deliver. Amazon claimed they were delivered. After reading the reviews above, I did not expect to have much success as I headed to the Vass, NC USPS. Fortunately, I was wrong. The agent and the postal supervisor were very helpful. They determined that our packages were misdelivered to a home across the road from where we were living. The postal supervisor insisted on driving the 15 minutes to retrieve the packages and re-delivering them to our home. She apologized that the carrier apparently hurried and did not properly read the address and deliver correctly. The Supervisor's name is Kim and she has a wonderful attitude. This situation was compounded in that the occupants of the home the packages were misdirected to, were on vacation. Those two packages could have easily been stored for several more weeks at the wrong home waiting for the occupants to return. Since this incident, our mail has been timely and accurate. I am pleased to report the Vass, NC post office has a great supervisor and their first priority is customer service.”