8AM - 5:30PM
1375 US-70, Valdese“My wife recently needed two tires because of a pothole she had hit.All of the employees that we talked to were really nice. If you need tires, give them a call. They might not know offhand if they have the right size or not. They didn’t know if they had our size, but I left my number and they called back quickly once finding the tires. They told me that the set looked great and the price of each tire.The price of the tires was excellent and they have a ton of tread.If we ever need more tires, this is where we are going.Awesome experience all around.”
9AM - 6PM
468 Main St W, Valdese“One word 3x tight tight tight
Class act in a small town
Stress me not "yes it's used tires and no dry rot with plenty of tred " Def win, win”
“I'm sorry if this is a little long. I really needed 2 front tires on my car (like really bad). I called Alray and asked if they happen to have 2 used tires that would fit and they said they did. Once I got there they told us that after looking at them (the 2 they had) one was really good and the other wasn't as good as the first one but still way better then what I currently had. They said that if I wanted it they wouldn't charge me for the one that wasn't as good. I was shocked bc they could have put them both on and charged me for both but they were honest and let me decide if I wanted it. Which I did take both. They were busy so it was a little bit of a wait but it was not an overly long wait.
So here's where it gets interesting I get the tires and leave make it to the car wash in drexel and "the good tire" is flat like flat flat. We had to stop and put the spare on flat. I called and told them and they asked if I could make it back and I said yes. One the phone and in person they apologize several times and I told the guy on the phone, it happens and we would come back. Once we got back they were able to replace both tires with some that were even better and did not charge me anymore.
It was hot and at this point I was just tired and wishing that we could just make some Flintstone tires and not have to deal with tire tires anymore.
My point here is I feel like Alray went above and beyond for us to make it right. They could have handled the situation several different ways and charged me more money but they did everything they could to make it right. Again it was not anyone's fault, things happen but I feel so blessed with the way they handled it.
Thank you guys so much for the way y'all handled it and reassured us that everything would be ok.
From now on anyone ask best place to get some tires this is my recommendation.”