“Very thankful for Flow Toyota. Alex dealt with a difficult situation to a part failing prematurely. They went above and beyond to get it fixed and with great customer service and support. Provided very nice loaner cars. My wife and I feel very blessed to have Flow nearby and will continue to stay with them for our service needs. Thank you Alex and Shayna.”
“I didn’t buy my truck from Black but they sure treated me like I was a loyal customer. We just moved here from Michigan and our dealer there blew us off and didn’t handle the warranty items that needed to be fixed. The advisor at Black got me right in and handled everything. They were very kind and went out of their way to get my issues resolved. Very efficient and professional. Highly recommend this dealership and their service department. My next vehicle will be purchased at Black GMC!!”
“As soon as I arrived, I was pleasantly greeted by Yaramayah. He and Tyler both made the process of buying my first car highly enjoyable! Both of these individuals were personable and made the transaction feel very exciting, not stressful. These men are great, and I would highly recommend them!”
“They are Pricey, but they quickly executed the work that was asked of them; and the quality of work preformed was top tier. Great energy in the shop. Thanks guys.”
“Amazing service all around, from the purchase to the delivery! Shaimez was very knowledge, genuine, and trustworthy throughout the whole purchase process. Frank delivered the car and was a pleasure to communicate with. He was very informative throughout the contract process and helped guide me along the process as a first time car buyer. 10/10 would recommend! Thanks Shaimez & Frank, the dream team!”
“Dropped my truck off well before time for my appointment. The assistant service manager got me a loaner car and on my way in no time. Got a text when my truck was ready, accompanied with a video from my technician explaining work completed and that my truck was ready. I liked the option of paying my bill online right from my phone, so picking up my vehicle was that much more fast, also it had been washed when I picked it up! Great service experience in a time when customer service is really lacking in many facets.”
8AM - 12PM
2221 International Dr, Statesville“Helped me by charging a couple of dead batteries when I was in a pinch. I was around the service desk and must say they are the most professional service center personnel that I've come across in quite a while I worked in GM dealerships as a career service technician so I have a little experience with service providers. He's guys were awesome did something they didn't have to have the kindness of their heart. Thank you and God bless you”
7:30AM - 9PM
528 S Center St, Statesville“Very helpful and knowledgeable staff. Explained how to do a relearn for my TPS sensor...which I didn't realize was a thing. Sadly, my car requires a digital reset as well....but it was certainly worth a try. The worker even explained to my daughter how to tell if oil is synthetic or conventional.”
“Found myself in need of a hydraulic hose on a Saturday. Had me fixed up in 10 minutes. Was more like a "parts house" of yesteryear, not one of these stores where they must check the computer”
8AM - 8PM
1030 Gateway Crossing Dr, Statesville“Top notch. Scheduled my service for my college student quickly and accommodated our time window. Made full vehicle recommendations at a reasonable price and took care of our needs.”
“Daven helped me today with what I needed. He was very friendly, smiling and polite. He changed my car key fob battery and knew what he was doing with confidence! :) high 5 stars! Great service! Highly recommend this location.”
“These guys are very helpful, I rather go to napa than any other parts store, autozone, advance and so on don't have experienced parts guys just anyone who wants a job. Napa has experienced help with solutions that are helpful and will take the time to look up a bulb that has 30 different uses on my mercedes”
“Peter is an old school painter with extensive experience and an eye for perfection. He is friendly and will discuss your paint project in detail to achieve the desired results the first time. The quality of his work is the art of a master. Highly recommended!”
“When my accident happened, I had no idea where I would take my vehicle. I took a chance and very thankfully, I am more than impressed with the service I received! The manager David obviously loves his job and is really good at it. His front desk ladies are great as well, I personally worked with Dedra. I would definitely recommend them to anyone. Thank you for treating me like Gerber Family :)”
“Could NOT ask for better customer service and attention to detail!!! Thank you all so much! Tyler has got a great team and great motivator with happy customers in mind!!!”
“I ended up making an unexpected stop here on Tuesday around noon because my new used car, which I had only driven 3 times, had a check engine light come on. I had to drive it back to mocksville, and with both of my children in the car, I wanted to make sure it would be safe. When 1st walking in, I saw 2 associates behind the counter, one female and one male... Neither greeted me, and both kind of made me feel like I was bothering them by asking them for help. The male ended up helping me and used a code reader to let me know what was wrong with my car. Once he began to help me, he became friendlier and honestly did a wonderful job! A little kindness can go a long way, and I greatly appreciate his help that day to make sure my family and I can get home safely. I wish I had gotten his name so that I could praise and thank him, but if he reads this, please know I greatly appreciate the peace of mind you gave me driving my family home and your help. Thank you, and God bless!”
“I came to advance in statesville on turnersburg highway and Mr. Bill was so helpful and caring. This s the second time Mr Bill has help me. Go by advance and let Mr Bill so you his customer service”
7:30AM - 9PM
421 S Center St, Statesville“Went in to get a windshield wiper and snaps for my undercarriage.
The clerk that assisted was extremely helpful, he personally found the correct snaps we needed and even installed the wiper and snaps for us.”
8AM - 12PM
205 Salisbury Rd, Statesville“Very friendly staff and had a nice selection of parts and tools needed for automotive work! Always had good luck with Napa parts! Will continue to shop here when I need parts especially hard to find stuff!”
“Thank you very much Statesville collision center. The frist time it was two old people. The second time it was two F.en deer ?. The front door driver side and the back door. Both times they did a GREAT JOB. THANKS”
“These guys are honest and they do fantastic work. I've been a customer for over 10 years. I have had at least 20 different vehicles serviced here. Top notch!”