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November 2023 by Megan F.
Used Stott's for service for years. Called a few days ago, got VM. Left a message. Didn't receive a call back. Called again two days later. Still no call back. Guess they don't need the business. Oh well :/
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November 2023 by George G.
I bought a $76,000 truck from Stotts, and I'd call the service from them poor since I bought it. They never called me when my Weather Tech mats came in. When I called they said they had a set of mats for several weeks but "nobody knows who they belong to." They called me back a few hours later and said they were mine. 2nd problem...I'm driving on a paper tag, and at the closing my salesman told me "the girl who takes care of tag paperwork is gone for the week but she'll do it when she gets back." She didn't. He didn't tell her. I called today and he admitted, "I dropped the ball on that one, but the mats aren't my fault." If I drive it 3 days from now, my tag will be out of date. Finally, I'm an old man and I asked for help understanding the features , buttons, screens, etc. He said, "I can give you a couple of minutes," which he did. 2 minutes. I've read a bunch of sterling reviews about this dealership. My experience has been poor. I would not recommend you buy a vehicle from this dealership based on my experience.
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November 2023 by Robert Kocisko
Stott’s Ford is awesome. They made me feel like the most important customer and furthermore made me feel like family. I love my new Raptor R.
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October 2023 by Michael Richard Smith
The people at Stott’s Ford are professional and friendly. We made an appointment and my warranty work was done on time. They left my vehicle clean. I highly recommend this dealership for sales and service! This experience was 1000% better than my last experience with a different dealership.
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September 2023 by Bashir Zivari
Picked up my 2023 Bronco a few days ago. Jeremy and Stott's were very helpful throughout the process. No hidden anything, everything was as promised.
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September 2023 by Linda Amato
I bought a 2023 Ford Bronco, which I love, and have had it serviced twice at Stott’s Ford. They are friendly, courteous and knowledgeable about my Bronco. I also was looking to get a ceramic coating and got quotes from other places from $1200 - $1500 but Stott’s did it for $699 and I love it. I will be a Stott’s customer from now on. Excellent customer service!!
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September 2023 by Win Worrall
Stotts’s Ford has been my go to dealership for the last 30 years. A well run, dependable family owned business. My family and friends have bought many vehicles over the years from them. Their service and sales departments are top notch. Happy customer for life!! Win and Cindy
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July 2023 by Jeremy Phillips
You can always trust the service manager with your vehicle. He is very knowledgeable and will not over sale you on something you don’t need. It’s hard to find someone who is honest that you can trust. We are so lucky to have this great team at Stott’s Ford. I would never go anywhere else for my services.
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July 2023 by Brian W
I say this with all sincerity. This dealership has the friendliest and most helpful staff I’ve ever met at any dealership, anywhere, period. I could tell a very long story but suffice to say my truck was serviced at this dealership, which is out of state for me. The entire company was incredible... very understanding, communicative, responsive.... I was blown away. I live 6 hours away and will do all I can to give them my business in the future. The Owner is great and the service team is the best I’ve dealt with. Highly, highly recommend.
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June 2023 by Ralph Downs
Recently we found ourselves in need of a good reliable cash car to assist in taking my elderly in laws to doctors, etc.Stott’s happened to have a very clean 04 Grand Marquis that fit the need . We live two and a half hours away, so this needed to be handled by phone. Well three phone calls and we were all set! James, Bruce and Jeremy were all so nice, and so helpful. And they didn’t treat me any differently buying a 19 year old car than a five year old car. We are very pleased
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June 2023 by Brandon Avalos
Bought my Ford Raptor from Bruce. Showed up, signed, was out of there in an hour. My truck needed service after purchase, he got me set up with an appointment. I would recommend Bruce and Stott’s Ford. I am looking forward to my service visit. Thank you
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June 2023 by Angela Turner
They make you feel like a part of the family. Everything is just smoother and easier here than other dealers I’ve been to, from the sales experience to the finance process. We use their service department for all our vehicles. Always a good idea to experience.
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June 2023 by Richard Whitehead
Great experience. Everyone from the cashier (who is my favorite) up through the owners were really nice and helpful. Bruce the salesman really took care of me while I was purchasing the first brand new car I have ever owned.
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June 2023 by Ralph D.
Recently my wife and I found ourselves in need of a good reliable big car. We are caregivers to her parents who both suffer with dementia and had to take away my father in laws keys.Tall order to fill considering we also had to stick to a budget. Well James at Stotts Ford came through! We bought a 2004 Mercury Grand Marquis from them and it is in amazing shape.The best part was that they treated me no differently for buying a 19 year old car than they would for buying brand new.The car was serviced, washed and sitting out front when I went to pick it up!!I also want to thank Bruce and Jeremy for all their assistance as well.10/10 highly recommend.
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May 2023 by Judy Paden
100% all around great experience. My husband and I bought a used vehicle there, and they took care of everything. Test drove it and drove it home that same day. On our way out the owner stopped us in the parking lot and handed us 2 very nice insulated mugs ??
