-
November 2023 by SpaceCowboy Live (SpaceCowboyLive)
Saved us numerous times with flatbed towing services, cracked rim repair and all essential tire replacement options. Tesla friendly and overall a great experience!
-
October 2023 by Ed Graves
I have used this shop twice now for my inspections. They are always friendly and very prompt. I will continue to use them in the future as well.
-
September 2023 by Cheems Mojos
Thanks for the walk in availability and trying to assist. Thank you for your big concern for my own safety as well!
-
August 2023 by Lindsay Rae
Above and beyond customer service. Nicky went out of his way to help. Highly recommend
-
July 2023 by George Clark
Outstanding service every time. Every time I bring my car in I am pleasantly surprised. Price and service are both good. Strongly recommend.
-
July 2023 by D. Billings
Used for U-Haul rental. The older gentleman was rude and the truck didn't have any gas and the cab had ants. They had not inspected the truck although the reservation was made ten days prior. It took half an hour for two people to figure out my rentaI even though I had completed all of paperwork online. I filed a formal complaint with U-Haul as to the unprofessionalism received at this location. I wouldn't recommend giving this place any business.
-
June 2023 by Lewis Moore
First time there, and I was favorably impressed. Clean shop, polite personnel, minimum wait. I'll be back for future tire service
-
May 2023 by Jean B.
I have used Pierce Tire for 13 years. They have always been fair, knowledgeable and efficient. I trust them. They have a great crew. Justin and GG are so helpful. They will take care of you and explain what you need to know to care for your car.
-
March 2023 by Flan Plan
Yesterday my boyfriend had a flat tire after a vet appointment with our cat and they came and picked them both up and got the tire changed(: thanks for getting my babies home safe!!!
-
January 2023 by David W.
Sitting in the waiting room currently for them to do a tire check for a slow tire leak and they only charge 21 bucks to do a repair from what I was told at check in. The staff was really nice and they've been very busy the whole time I've been here. Even with the people they are being really polite and communicating well as a team. The leak ended up being on the valve stem which I hadn't been able to find. They got me good and back on the road in under an hour!
-
January 2023 by Jason Davis
On a fri evening I all but had to beg these guy to add some transmission fluid to my wife's car, which was broken down, across the street. The " mechanic " I got on the phone asked me , can't she come back Monday? Then I called the owner, and he just handed the phone back to the mechanic. They left for the day, left her there broke down. People like these, don't deserve to be successful. If that's not proof of their character nothing is
-
December 2022 by Lars Blackmore
Fast, friendly, with fair prices. Not much more I could possibly ask for. Needed to replace a shredded trailer tire with short notice, and the team at Pierce stepped up and delivered well above and beyond what I'd hoped for.
-
November 2022 by Kim O.
Needed my inspection done, they saw me the same day. Excellent service. I'm going back for an oil change.
-
October 2022 by Tori S.
Paid extra for nitrogen tires which I purchased from them in August. With the cooler months approaching my tires lost a bit of pressure and need to be topped off. Went in to have tires refilled with nitrogen. Despite specifically asking for nitrogen the guy filled my tires with air. After he does this, I double checked with the lady at the front desk they did in fact use nitrogen. Nope. They don't have nitrogen. Kick in the teeth...they charged me $5. Not happy, and won't be back.Response to business's comment:1. The guy behind the counter made a mistake. We all make mistakes; however, it's how your staff handled the mistake is the problem.2. The attitude from the woman behind the front desk was unacceptable. Instead of apologizing for the mix-up I was made to feel like it was my fault. In my opinion she should have waved the $5 fee and apologized. Again mistakes happen, but it's how we handle them that defines us. Not only did she charge me the $5, but when she "handed" me my change she slapped it down on the counter never looked at me and never said another word. The customer is not always right, but in this case it was clearly a mistake that could have been handled very differently. (And, you would have kept a loyal customer.)3. I will up the rating to two stars because you did a good job on my tires when they were replaced. I will say, though, please take measures to protect the customer's car. There was a lot of dirt and grease on this guy's jacket which did transfer.4. I wish you all the best in your business. Your front desk staff needs to be trained better, aka, tell the kid to get the earbuds out of his ears when he's waiting on customers.Managing employees is not easy. I wish you all the best, but I will be not be coming back.
-
October 2022 by Shannon Lowery
Highway Robbers. Police towed my truck for a minor infraction. They charged me $225. Had my only vehicle locked up and we're gonna steal it legally. When I left they sent me down the road on two flat tires. These are crooks.
