-
August 2024 by Dayna Rutherford
Bryan and Beijher just delivered my new dryer. Polite, friendly and efficient. You can't ask for better than that. This whole process was excellent. My dryer broke Friday, I went into Lowe's found a nice dryer at a good price, customer service was excellent and they delivered the next day. It really doesn't get any better than that thank you!
-
August 2024 by Cathy Chapman
The cashier and manager were helpful when I wanted to use my Lowes credit card but did not have it with me. They both helped me to gain access to it online so I could use it! Thanks ladies!
-
July 2024 by Quinn Hall
I just wanted to say thanks to Lowe’s * generally they are on point but not this time . Couldn’t find anyone to assist and even though the app said an item was in stock with well over 30 + pieces , there were none available and also were in the wrong spot . Thanks
-
July 2024 by Yevette Peveler
Always great service at the Troutman location.
-
July 2024 by Miriam Buckley
Always a good place. Sometimes just for a simple item needed.
-
July 2024 by Pete Rose
Ohh yeah
-
June 2024 by Bryan Kluttz
Not enough help when I was there, like 10 ppl in one line
-
May 2024 by Brette Webb
Craig at Statesville, NC was genuinely committed to helping us find an item advertised in an online within the store showing low quantities. We couldn’t find the item in designated place. The next time we bumped into him he was looking at the clearance items even before we got there. His service was exceptional.
-
May 2024 by Justin Elkin
This is my go to place for tools and materials.
-
May 2024 by s h
I'm sorry this review is for the Conway sc store. The Troutman store is great usually although this time they did not have what I needed. Can never get any help in this store. Asked 2 associates to call someone. They didn't show so finally called from my cell phone to get some help. 2 customers actually helped me. Guy finally took my call told him what row I was on and he finally came over was no help at all. The 2 customers continued to help me
-
May 2024 by Everett Dorton
This is my go to place, find most of my needs here.
-
May 2024 by Logan Erwin
Had an interaction with a male cashier in the outdoor area yesterday afternoon that was so off-putting I will definitely not be coming back to this location and maybe Lowes at all. Tractor supply may be more expensive but at least their employees are always polite.
-
May 2024 by Anson Harrison
Vinyl fence delivered 3-4-2024.Installed 3-11-2024 The wrong gate was ordered I was told they would order another gate for me. contact Lowe’s approximately a week later for an update. Gate was never ordered. received the email stated the gate was ordered March 12 and 25 and they would follow up with me 3-27.. called for a update 4-16-2024 someone would contact me 24 to 48 hours no one contacted me /e mail.Called again 3-22-2024 someone will call you schedule appointment 24 to 48 hours no call /e mail.Call 4-24-2024 for a update someone will call you today no calls no email. when ordering the vinyl fence, I was overcharged the contractor loaded my material up on his truck and I stated to the contractor I purchased that equipment and to leave it I paid for it. I was told that Lowes always sends out extra equipment. If this is extra why did I pay for it? I did a return to the store over $300 of material. I will give you an update when my Gate is installed…. CUSTOMER BEWARE Troutman Lowes involved with the purchasing ,ordering contractor involved With the completion of this job gets a 0.
-
May 2024 by laurie Hall
Ordered a pick for 4 bolts, 4 washes and 4 nuts and still waiting an 1hr later. Not good customer service.
-
May 2024 by Angela Register
Got everything I need
